PortX is a leading AI-powered data and integration company for modern banking, bringing systems together and data to life through our unified platform for modern integration, governed customer 360 data, and next-generation payments.
We're in strong growth mode, PortX is looking for a Forward Deployed Engineer to configure integrations for our bank, Fintechs and credit union customers on the PortX platform. You’re an extension of the PortX platform self-service capabilities: you configure on the customer’s behalf, map their data, and drive measurable outcomes. This is a high impact role, customer facing and you’re joining PortX at an opportune time.
Day to day responsibilities include:
- Run discovery workshops with customer business and technical stakeholders, remote or on-site, to capture use cases, data flows and success criteria.
- Map customer core and vendor data to the PortX canonical model (ORCA), and own mapping accuracy end to end.
- Configure integrations using PortX’s connector library, ORCA-Gateway and platform tooling.
- Validate integrations with the customer: test data, UAT support and sign-off against the agreed success criteria.
- Partner with the Account Manager on sequencing, priorities and customer commitments.
- Identify platform gaps, write them up as clear requirements with customer context, and track them through to delivery with the Platform team(s).
- Spot repeat patterns across customers and turn them into templates and reusable configurations.
- Triage customer-reported issues, isolate configuration problems from platform defects, and route defects with clean reproduction steps.
- Keep each customer’s mapping and configuration documented so anyone can pick it up.
Required skills:
- 3+ years in integration, implementation, solutions engineering or technical consulting.
- Strong data mapping skills: comfortable reading API specs (REST/SOAP, JSON, XML) and translating between schemas.
- Experience configuring an integration platform or iPaaS (e.g., MuleSoft, Boomi, Jitterbit, Workato).
- Can run a workshop and turn a messy conversation into clear requirements.
- Writes clear, specific product requirements and bug reports.
- Comfortable with API tools such as Postman, and with reading logs to troubleshoot.
- Uses AI tools to speed up mapping, analysis and documentation.
Nice to have:
- Banking, credit union or payments experience: core systems (Jack Henry, Fiserv, FIS, Corelation), digital banking, ACH, ISO 20022.
- Familiarity with integration frameworks (e.g., Apache Camel) or scripting, enough to read them rather than build with them.
- Background in a customer-facing technical role such as sales engineering or implementation consulting.
This is a chance to join a fast-growing company at the forefront of AI-powered banking integration and data innovation. You will work in a collaborative, high-impact environment where your customer interactions directly influence business growth and customer success. At this stage, ownership isn't a talking point - it's the job. You'll drive your space end to end, which means your time and availability flex with what the work actually needs, not a fixed clock. If that type of environment is energizing rather than exhausting, you'll thrive here.
PortX Principles
- Do Everything with Purpose
- Challenge the Ordinary
- Check your Ego at the Door
Benefits
- Competitive compensation: attractive equity opportunities at a venture-backed startup
- High Impact Role: Have a direct and immediate impact on revenue & scaling the business
- Insurance (medical, dental, vision)
- 401(k)
- Unlimited PTO
- Be a part of a collaborative and highly motivated team culture where your voice is heard and you're not just a number in a big company
US Citizenship required - No Visa Sponsorship available
