Key Responsibilities
Storm Operations Management
- Lead storm mobilization efforts, including crew scheduling, roster management, and resource deployment across assigned events
- Direct coordination with subcontractors, field personnel, and operations leadership to ensure timely and efficient response
- Own daily storm activity tracking, including crew counts, production, equipment usage, and operational status
- Oversee documentation accuracy across timesheets, daily reports, logs, and records required for billing and compliance
- Manage communication flow between field teams, leadership, customers, and support functions during active storm events
- Escalate operational risks, delays, and resource gaps to leadership with recommended actions
Operational Tracking & Reporting
- Establish and maintain real-time operational reporting for leadership and customer review
- Ensure completeness and accuracy of all storm-related documentation and submissions
- Own data quality for billing, reconciliation, and customer reporting requirements
- Track key operational metrics and lead performance reporting for assigned events
Team & Subcontractor Management
- Manage onboarding and coordination of subcontractors and field personnel through storm events
- Provide direction and support to Project Coordinators and other operational staff assigned to events
- Coordinate cross-functionally with Safety, HR, and Finance to support storm operations
- Maintain organized records of storm-related activity and hold the team accountable to documentation standards
Work Arrangement & Travel
- Travel to storm events as assigned based on event scope, duration, complexity, and customer needs
- Manage remaining events remotely from the office with equivalent visibility, accountability, and responsiveness
- Deploy on short notice during active storm season, with travel duration varying by event
Qualifications
- 5+ years of experience in project management, operations, or field management within utility, construction, or infrastructure environments
- Direct experience managing or supporting storm restoration or emergency response operations required
- Prior experience leading a coordination team or supervising subcontractors preferred
- Strong organizational, decision-making, and multitasking skills in fast-paced environments
- Proficiency in Microsoft Office (Excel, Word, Outlook) and utility operational and billing systems
- Willingness and ability to travel to storm events on short notice, with duration varying by event
Core Competencies
- Strong leadership, coordination, and decision-making skills
- Ability to perform effectively under pressure and time-sensitive conditions
- Clear and professional communication across field, office, customer, and executive audiences
- Detail-oriented with a focus on accuracy, accountability, and follow-through
- Proactive, ownership-driven, and outcomes-focused mindset
- Comfortable operating with autonomy in both remote and on-site environments
This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the Company
Equal Opportunity Employer
