Now Hiring: Quotes Team Representative
Join the Porter Pipe & Supply family and grow with us in Addison, IL!
About Us:
Be part of something exciting at Porter Pipe & Supply! As a member of our Quotes Team, you’ll play a pivotal role in maintaining our culture of providing ridiculously good customer service. Our Quotes Team Representatives are required to have experience with customer service, quoting, technical product knowledge, and working in a collaborative sales environment.
At Porter Pipe & Supply, CULTURE IS EVERYTHING, and our mission is at the heart of all we do: Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction.
What We’re Looking For:
- A passion for sales and a driven mindset to grow business and build strong customer relationships
- Experience with quoting, technical product knowledge, and working in a collaborative sales environment
- Excellent written, verbal, and phone communication skills
- Strong organizational skills and attention to detail
- Ability to build rapport with internal and external customers
- Service-minded with a positive, team-oriented attitude
- Solid mathematical skills and ability to manage multiple tasks
- Proficiency with Microsoft Office and ERP/CRM systems
What You’ll Do:
- Generate quotes in a prioritized manner ensuring communication between the Inside and Outside team is efficient and effective regarding Quote timelines.
- Become an ambassador and excellent communicator of the Porter Pipe Quote Value Proposition tool and the cost vs. value concept.
- Prepare submittal documentation upon request from customer(s).
- Providing quotes to customers based on technical product specifications.
- Provide positive customer experience through timely and accurate quotations processing.
- Work within provided pricing strategies to drive incremental business at approved margins.
- Follow established departmental policies, procedures, and objectives, and continuous quality improvement objectives.
- Supporting customer projects throughout their duration to ensure all customer/project needs are met.
- Market, promote and understand all the Company’s service-related items that are available to our customers. Performs other duties as assigned.
Why Join Porter Pipe?
- Be Part of Something Bigger: Join the Quotes team in Addison and help shape our customer experience while supporting sales growth.
- Professional Growth: We invest in our team members, providing opportunities for learning and development.
- Collaborative Culture: Work in an environment where respect, teamwork, and support are at the forefront.
- Competitive Benefits: Enjoy a competitive salary, benefits package, and opportunities for career advancement.
What You’ll Bring:
- High school diploma or GED required
- Bachelor’s degree preferred, not required
- PVF knowledge preferred
- Previous customer service experience
Physical Demands:
- Frequently required to sit, stand, and walk
- Must commonly lift and/or move up to 10 lbs; occasionally up to 25 lbs
- Requires visual, hearing, and speech acuity
Apply Today!
Don’t just take our word for it — learn more about who we are at www.porterpipe.com.
If you’re ready to bring your sales-savvy and customer-first mindset to our growing team, we want to hear from you!
