Home Care Intake Coordinator

Preferred Home Care of New York, a fully licensed Home Care Agency serving the NY Metropolitan area including Nassau, Suffolk and Westchester counties, is seeking an experienced, Home Care Intake Coordinator for our Brooklyn Corporate Office who understands the regulations governing the home care field, related to Medicare, Medicaid and other insurance, and is committed to excellence in patient care. The Intake Coordinator will enjoy working independently and apart of a dynamic and supportive intake team.

If you are dedicated to customer satisfaction, highly motivated, and looking to be a part of one of the fastest growing industries this position is for you!

POSITION SUMMARY

A Home Care Intake Coordinator is responsible for processing referrals received from marketing sources such as hospitals, nursing homes, and community physicians. The Home Care Intake Coordinator will contact each patient to educate them on the services we can provide and assist them with their home care needs for skilled and non-skilled services. In this important position, The Home Care Intake Coordinator will accept the great responsibility of following a patient from the date of discharge through enrollment for long term care, keeping the patient and family members informed at all times to ensure all patients have caring and professional experience with Preferred Home Care.

REQUIREMENTS:

• Two year of experience in home care intake
• High school graduate; some college credit preferred
• Understanding the requirements for CHHA’s and MLTC’s
• Understanding of communicating effectively with employee, patients and their families, medical and community affiliates in order to develop positive relationships.
• Proficient in Microsoft Office Suite, Constituent Database (HHA Exchange)
• Investigative ability, highly organized, self-motivated, takes initiative, excellent written and verbal communication and analytical critical thinking skills; able to perform without much supervision.
• Organized and punctual

JOB RESPONSIBILITIES:

• Receive referrals from referral sources
• Verify patient’s insurance to determine eligibility
• Educate patients on services we provide
• Send referral to MLTC for potential enrollment or Medicaid assistance
• Send referral to appropriate CHHA for skilled services
• Determine what services were approved by insurance
• Ensure PHC receives authorization for MLTC cases and provide case specifics to PHC HHA Coordination Department

BENEFITS:

• Competitive Salary
• PTO
• Sick Days
• Paid Legal Holidays
• Health, Dental, and Vision Insurance Offered
• 401(k)
• Flexible Spending Account (FSA), A Dependent Care Account (DCA) eligibility upon hire

WHY WORK AT PREFERRED HOME CARE OF NEW YORK?

Preferred Home Care has an amazing, values-based company culture ripe with collaboration, encouragement and camaraderie. We offer a track to growth based on what you put into the role and your passion for learning in the company. In your role you’ll have the ability to innovate and make an impact with your ideas in real-time.