Position Summary
Mercedes-Benz of Fairfield is seeking a motivated, professional, and customer focused Automotive Sales Consultant to join our team. The ideal candidate is driven to provide an exceptional client experience, build long term relationships, and help customers find the right vehicle to fit their needs. This role is responsible for responding to leads, guiding customers through the sales process, presenting vehicle features and product options, and delivering a first class ownership experience from initial contact through after sale follow up.
Duties and Responsibilities
Respond promptly to internet, phone, and showroom leads Follow up with prospective clients who have expressed interest in a vehicle Schedule and confirm customer appointments Assist customers throughout the vehicle selection and purchase process Coordinate and conduct vehicle test drives Demonstrate vehicle features, benefits, and technology in a clear and professional manner Present products, options, and purchasing information to clients Accurately enter and maintain customer information in the CRM and dealership systems Assist with purchase documentation and required paperwork Deliver vehicles to customers and ensure a smooth and professional handoff Conduct after sale follow up calls to address questions, concerns, and customer satisfaction Help maintain an organized, clean, and presentable lot and showroom Attend product knowledge and sales training courses as directed by management Stay current on new vehicles, services, and industry trends Attend and participate in sales meetings Conduct business in an ethical and professional manner at all times Maintain a professional appearance and demeanor
Job details are sourced from the employer's original posting.
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