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    Princeton University

    Higher Education

    Technology Vendor Manager (IT)

    Princeton, United StatesOn-SiteFull-time7+ yrs experience$130k – $144k / yearPosted 1mo ago
    All Princeton University jobs

    Job description

    Overview

    The Technology Vendor Manager, a hands-on manager, will manage vendor relations and establish the governance framework that will provide visibility on vendor risk, vendor performance and overall financial benefit of the vendor to the University. This will include governing strategic third-party relationships and ensuring suppliers deliver measurable business value, operational performance, and contractual outcomes aligned to University objectives. As part of the IT organization, the Technology Vendor Manager will collaborate with business partners across multiple functional areas to support the vendor technology strategy across the organization.

    Responsibilities

    Vendor Governance & Strategy

    • Lead strategic oversight and performance governance of enterprise IT vendors, ensuring alignment with business objectives
    • Serve as the primary interface between vendor leadership, IT service owners, and stakeholders

    Performance & Service Delivery

    • Define and monitor vendor performance expectations and KPIs
    • Drive accountability, service improvement, and cross-functional remediation of performance gaps
    • Ensure vendor delivery supports reliability, user experience, and business continuity objectives

    Risk, Compliance & Contracts

    • Assess and manage vendor cyber operational, financial, and reputational risk
    • Enforce contractual obligations and ensure alignment between delivery execution and agreed terms

    Insights, Reporting & Financial Oversight

    • Develop and maintain dashboards/scorecards to track performance and inform decisions
    • Translate analytics into actionable insights; identify systemic risks, root causes and improvement opportunities
    • Partner with Finance and Procurement to manage vendor financial performance and discipline

    Stakeholder Engagement

    • Lead vendor business reviews and maintain strong cross-functional partnerships
    • Collaborate with business partners to support vendor technology strategy across the organization

    Qualifications

    • 7+ years of experience in vendor management, outsourcing governance, IT service management, or related professional work experience.
    • Working knowledge of commercial agreements and contractual governance.
    • Experience with structured renewal processes to align strategy and cost-saving goals.
    • Strong financial acumen including cost analysis and value tracking.
    • Excellent communication, negotiation, and influence skills
    • Education: Bachelor’s Degree in business, technology, supply chain, or related field

    Preferred:

    • Experience with data visualization tools like Tableau or Power BI
    • Advanced degree

    Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly.

    If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above.

    The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information.

    Standard Weekly Hours

    36.25

    Eligible for Overtime

    No

    Benefits Eligible

    Yes

    Probationary Period

    180 days

    Essential Services Personnel (see policy for detail)

    No

    Physical Capacity Exam Required

    No

    Valid Driver’s License Required

    No

    Experience Level

    Mid-Senior Level
    #LI-JJ1

    Salary Range

    $130,000 to $144,000

    Job details are sourced from the employer's original posting.

    Open job posting
    PR

    About the company

    Princeton University

    Princeton University is a private Ivy League research university in Princeton, New Jersey. It is one of the oldest and most prestigious universities in the United States.

    View all Princeton University jobsLinkedIn
    Industry
    Higher Education
    Founded
    1746
    Open roles
    84

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