Loyalty Team Member

Responsibilities of the Loyalty Team Member:

• 60 to 100 Incoming/Outgoing calls per day.
• Set up appointments for clients.
• Maintain constant follow-ups with potential clients through emails and texts. 
• Be prepared to answer/research customers' questions.
• Provide a high level of excellent customer service.
• Ability to de-escalate situations.
• Other responsibilities as given.

Qualifications of the Loyalty Team Member:

• 2+ Years of Call Center Customer Service or Sales experience required. 
• Must be proficient in English with excellent written and verbal communication skills. 
• Bilingual in Spanish is a PLUS!
• Internet sales experience is a PLUS!
• Professional personal appearance.
• Ability to work comfortably with the public.
• Ability to provide concierge service to our clients.
• Valid state issued Driver License and a clean driving record.
• Required to pass a drug test and a background check.