Part-time Receptionist/BDC

Principle Volkswagen of Grapevine

Part-time Receptionist / BDC (Must have previous dealership experience)

8 am to 1 pm Monday through Friday & every other Saturday

Who You Are

Principle Auto is looking for an exceptional Receptionist to join our rapidly growing dealerships. The receptionist will be the face of the dealership and the first impression. The receptionist must be highly motivated, think quickly, and have the ability to complete tasks and projects with little to no supervision. The receptionist must demonstrate excellent interpersonal and communication skills.

What We Offer

• Work-Life Balance: We value the importance of family time and personal commitments. That's why we are closed on Sundays, giving you a guaranteed day off to relax and recharge. We also give a day off during the week, so you work 5-days per week.
• Paid Vacation: Take the much-deserved time off to explore new destinations, spend time with loved ones, or simply unwind. We offer generous paid vacation to support your overall well-being.
• Great Benefits: Your health and well-being matter to us. We provide a comprehensive benefits package that includes medical, dental, and vision coverage, ensuring you and your family are protected.
• 401k: Plan for your future with our 401k program. We believe in helping you build a strong financial foundation and preparing for retirement.
• Advancement Opportunities: At Principle Volkswagen, we are committed to fostering the growth and development of our associates. We offer advancement opportunities within the organization, allowing you to take your career to new heights.
• Development: We continuously invest in our people with ongoing education within Principle University and ongoing professional development.

DRIVEN by our Values 

Dedicated - Dedicated to customer satisfaction and your growth—our customers are at the heart of everything we do, and we are equally committed to your success by providing opportunities for learning and advancement. 

Results Oriented - Results-Oriented in everything we do—we don’t just aim for success; we achieve it, recognizing and celebrating the real impact of your contributions. 

Innovative - Innovative in solutions and services—embracing new ideas, technology, and continuous improvement to keep us ahead while fostering an environment that encourages fresh perspectives and forward-thinking solutions. 

Values Centered - Values-Centered in our approach—integrity, ethics, and principles guide every decision, creating a culture of trust, respect, and inclusion where you feel valued. 

Enthusiastic - Enthusiastic in delivering excellence—bringing passion, joy, and commitment to every experience while ensuring that your work is meaningful, fulfilling, and contributes to our collective success. 

Nurturing - Nurturing long-term relationships and careers—because success is about building for the future, we invest in our Customers, OEM partners, vendors, communities, and our Associates, helping you grow beyond just a job into a lasting career.

Responsibilities of the Receptionist:

• Answer incoming phone calls and direct them to the appropriate departments
• Greet visitors and employees as they walk into the building
• Verify appointments 
• Managing constantly shifting priorities with flexibility and accuracy
• Identifying and resolving problems in a timely manner by gathering and analyzing related information
• Screen incoming calls, E-mails and correspondence - responding independently when possible
• Will be required to scan and file  
• Restock and keep the customer lounge areas clean
• Responsible for keeping immediate area and the surrounding area clean and tidy

Qualifications of the Receptionist:

• 2 to 3 years working as a Receptionist or a BDC in a dealership 
• Experience working a multiline phone system and have basic computer skills
• Experience setting up/verifying appointments for clients and/or researching/answering client’s questions
• High degree of professionalism to handle sensitive and confidential information
• Must be able to provide quick turnaround of unanticipated requests
• Must be able to prioritize and organize workflow to ensure effectiveness and efficiency
• Excellent oral and written communication skills with a high degree of accuracy and attention to detail
• Ability to maintain performance in high pressure situations