Parts Counterman

Principle Volkswagen of Grapevine

Parts Counterman

Are you looking for a dynamic and rewarding career that offers fantastic earning potential and a supportive work environment?  Principle Volkswagen of Grapevine,  a leading automotive dealership in the Dallas automotive market, is seeking an enthusiastic Parts Counterman to join our exceptional team. If you are driven, customer-focused, and motivated to succeed, this is the perfect opportunity for you! 

What We Offer

We continuously invest in our people with ongoing education within Principle University and ongoing professional development.

Job Highlights / Benefits:

Our benefits and premiums have been compared to companies of like size locally to ensure that we are offering the best benefits at a competitive price.

• Auto Purchase Discount
• Service Discount
• Christmas Savings Fund Program
• Flex days
• Vacation
• Paid Holidays
• Wellness Benefit Program
• Medical Coverage - Three plan options with one including an HSA option
• Dental Coverage
• Vision Coverage
• Long Term Disability
• Short Term Disability
• Supplemental Life Insurance
• Group Life Insurance – company paid
• 401K Plan – With employer matching contributions
• Tuition Reimbursement

Who We Are

Responsibilities of the Parts Counterman:

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Follows up on back-ordered parts.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Solicits assigned accounts by phone.
• Keeps front and rear counter areas clean and uncluttered.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Participates with the parts manager in maintaining a lost sales tracking program.

Qualifications of the Parts Counterman:

• Clean driving record with valid/current Driver License.
• Experience in similar positions, 1+ year(S) preferred.
• Completion of negative drug screen.
• Completion of acceptable background investigation.