HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    PR

    Privia Health

    Healthcare

    Platform Associate

    Remote, United StatesRemoteFull-time$63k – $70k / yearPosted 1w ago
    All Privia Health jobs

    Job description

    10% Travel Required

    The Platform Associate is responsible for supporting the athenahealth Electronic Health Record (athenaClinicals) and Practice Management (athenaCollector) applications for Privia Medical Group clinicians. The Platform Associate works closely with the CIT IKS team, EHR Specialists, end-users, and the Privia team to understand functional business requirements, resolve EHR issues, and configure, customize & maintain athena content to support these needs.

    • Second-level issue management support
    • Troubleshoot and correct issues
    • Document, track, and take appropriate actions to close or escalate athenaOne incident-related issues in a timely manner
    • Assist with testing and troubleshooting all aspects of athenaOne
    • Assist in the building out & maintenance of Privia’s athenaOne platform
    • Routine QA of work
    • Be an escalation resource for Tier 1 support
    • Manage ongoing communication between multiple stakeholders effectively and timely
    • Provide remote support to assist w/ EHR issues
    • Maintain up-to-date knowledge of the software applications
    • Help onboard Clinical IT members
    • Walk through athenaOne Functionality with Care Center and Privia Staff
    • Support EPCS office hours
    • Support data collection related to system configuration
    • Maintain up-to-date documentation
    • Maintains confidentiality and complies with (HIPAA)
    • Help facilitate the Clinical IT relationship with other Privia teams
    • Perform other duties as assigned
    • 1+  years of experience in one or more of the following areas:
      • Clinical and/or managed care experience or
      • EHR support
    • 1+  years of experience in a professional environment
    • Knowledgeable about extended medical terminology
    • Experience with data collection and document management
    • SQL and HTML knowledge
    • Must comply with HIPAA rules and regulations

    The salary range for this role is $63,000.00 - $70,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10% .The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

    All your information will be kept confidential according to EEO guidelines.

    Technical Requirements (for remote workers only, not applicable for onsite/in office work):

    In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

    Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

    Job details are sourced from the employer's original posting.

    Open job posting
    PR

    About the company

    Privia Health

    We are a group of providers united by our clinically integrated, high-performance network and shared belief that physician autonomy is key to improving healthcare. As a physician-led medical group, we provide the tools, talent, and technology that enable you to improve patient care and your practice’s economic outcomes. We remove administrative work to help you transition to and thrive in value-based care so you can focus on patients, not paperwork and policy.

    View all Privia Health jobs
    Industry
    Healthcare
    Open roles
    43

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.