Supervising Case Manager - Yates County Office for Aging

Supervision: Supervise case management as well as housekeeping staff. Monitor contracts with In-Home and Respite vendors to ensure completion of contracted tasks. Monitor programs and vendors as assigned.

Reporting and data collection: Prepare required board and legislative reports, assist with NYSOFA Annual Update. 4 Year Plan and grants as needed.

Case Management: Take referrals from multiple sources, determine eligibility, complete all required assessments, care plans, correspondence, follow up, and other forms. Complete data entry in NYSOFA and Pro Action databases. Conduct home visits, provide information on long term care options, assist with applications as needed and maintain private care registry.

Budget Management: Monitor budgets from contracted companies and service delivery partners. Monitor budgets for programs and funding sources as assigned by Associate Director. Request budget modifications as needed. Prepare subcontractor contracts. Processes invoices for the payment of subcontractor and other program expenses.

Ideal skills

• Experience working in field specific to the job duties.
• Experience working with database systems and tracking systems and a variety of virtual platforms.
• Strong organizational and competent math skills.
• Communication and language skills to comprehend documents and other correspondence.
• Strong computer skills with basic knowledge of Excel Microsoft office and other office equipment such as copier, scanner, fax etc...
• Ability to interact with customers from a variety of backgrounds and with different levels of management.
• Ability to exercise occasional independent judgement.
• Capability to apply common sense understanding to carry out instructions in written and oral form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Experience in advocacy work.
• Knowledge of working with community resources.

As a full-time Pro Action employee, some of the benefits you are eligible for include medical, dental, and vision insurance, a 403b retirement plan with employer-based contributions, generous personal and sick Leave and more.

Bachelor’s degree in human services, social work, psychology, or equivalent with experience in a related field of work 3-5 years’ experience in related field of work.

The ideal candidate must have a driver’s license, meeting agency standards and consistent, reliable transportation that will allow regular travel in and around the service area. Agency Driver Record History standards information can be obtained by calling Human Resources at 607-776-2125.  A background check will be conducted.