AR Collection Clerk – Mandatory Bilingual in French and English
Who are we?
Proax Technologies is a leading Technical Automation Distributor that offers innovative product solutions in the areas of Automation and Robotics, Motion Control and Machine Safety, creating close relationships with our valued customers, vendors, and employees.
Why Join our Team?
- Great Place to Work Certified
- We offer an engaging, inclusive, clean, and safe work environment
- Technical training of our products to ensure quality customer service
- Opportunities for career growth and development
- Competitive salaries and benefits
- Work with collaborative team members in the automation industry
General Description of Role
Reporting to the Credit Manager, the AR Collection Clerk will work with customers to ensure their accounts are collected in a timely manner and remain in good standing. The AR Collection Clerk will also perform important and recurring administrative duties related to billings and collection activities at Proax.
Responsibilities
- Collection Related Duties such as:
- Reviewing aged invoice reports for past-due invoices
- Contacting customers, performing regular follow-ups, and ultimately collecting amounts due
- Liaise between customers and internal departments as required to identify and resolve barriers to payments
- Facilitate payment of invoices due by sending invoice reminders and contacting clients
- Escalate issues in a timely and appropriate manner
- Ensure all communications are appropriately documented and accessible
- AR Admin Duties as needed:
- Enter customer invoices on customer specific portals
- Issuing credit notes and rebills for invoice corrections
- Sending customer statements
- General reports detailing accounts receivable status, and/or other reporting as required
Skill Set Requirements
- High level of accuracy, efficiency, and accountability
- Strong attention to detail
- Ability to build relationships with clients and internal departments
- Excellent communication skills with a strong customer service focus
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Proven ability to calculate, post and manage accounting figures and financial records
- Ability to work independently and as part of a team
Candidate Assets
- Working experience in accounts receivable
- Hands-on experience in operating spreadsheets and accounting software (P21 or other full-scale ER software)
- Proficiency in MS Office Software i.e. Excel, Word and Outlook
- Business administration diploma with related accounting experience
