Job description
The Employee Development Specialist will create, develop, implement, and conduct training and development programs for employees..
Duties/Responsibilities:
- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and Collections Specialists.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
- Creates and/or acquires training procedure manuals, guides, and course materials.
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
- Assesses training materials prepared by instructors.
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Maintains knowledge of the latest trends in training and development.
- Prepares and implements training budget; maintains records and reports of expenses.
- Database management and record keeping
- Maintaining employee files and HR filing system
- Employee Newsletter
- Assist in the day to day operations of the HR department
- Goal oriented-Must meet daily, weekly, and monthly goals
- Performs other related duties as required.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Strong presentation skills.
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate and research training options and alternatives.
- Ability to design and implement effective training and development.
- Extremely proficient with Microsoft Office Suite and related program software.
Requirements:
- Must have 3 years management experience
- Recruitment experience
- Training experience
- Proficient in word, excel, power point.
- Great organizational skills.
- Superb communication skills.
- Call center of collection experience a plus.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Supplemental Pay:
Ability to commute/relocate:
- Dallas, TX 75243: Reliably commute or planning to relocate before starting work (Required)
