POSITION PURPOSE
The candidate is responsible for pursuing collection of charged-off loans while projecting a professional company image through phone interaction and occasionally through in-person meetings. Performance of the candidate will include skip tracing; negotiating workout or settlement terms; filing lawsuits; performing asset searches; analyzing financial statements and making collection strategy recommendations to management. The candidate will also be responsible for the assignment of various loan collateral for repossession or foreclosure as well as its liquidation. The position will report to the Special Assets Recovery Manager.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.
SUPERVISORY RESPONSIBILITIES:
This position does not have a supervisor role.
QUALIFICATIONS
Education/Certification:
High School diploma or equivalent Associate degree or Bachelor’s degree.
Required Knowledge:
Experience Required:
None, but prior experience is preferred.
Skills/Abilities:
Ability to fluently communicate in English
Moderate computer application skills; including Microsoft Office products such as Word, Excel, and PowerPoint.
Excellent written and verbal communication skills.
Demonstrated ability to make appropriate judgments and decisions with limited guidance.
Ability to work independently with minimal supervision.
Ability to quickly assess problem loan and deposit account situations and implement solutions to resolve same.
Maintain professionalism when communicating with borrowers and others.
Demonstrated ability to resolve conflicts and implement effective negotiation skills.
Good organizational skills, or ability to prioritize and complete various tasks within deadlines.
Ability to multi-task.
CUSTOMER CONTACT:
Ability to make accurate inquiries with borrowers as to issues with problem loans and deposit accounts, in a firm and professional manner.
Ability to overcome objections
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING:
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING:
Able to hear average or normal conversations and receive ordinary information.
REPETITIVE MOTION:
Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES:
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH:
Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS NONE:
No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY:
Ability to apply logical or scientific thinking to define problems, collect data establish facts and draw conclusions.
Able to interpret a variety of technical instructions and can deal with multiple variables.
MATHEMATICS ABILITY:
Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage.
Able to perform very simple algebra.
LANGUAGE ABILITY:
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate.
And define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Prosperity Bank is a community-focused bank offering a wide range of financial services to individuals and businesses.