- Designs, implements, configures, and manages supported technologies, products, and services. Adopts and follows best practices and develops procedures where appropriate
- Monitors and proactively manages supported products and services to assure their performance, availability, security, and capacity
- Diagnoses, isolates, and resolves problems with supported technologies, products, and services Identifies and performs documented root cause analysis
- Researches, analyzes, and formulates recommendations regarding technologies, products, and solutions to fulfill requirements within the enterprise. May communicate with vendors and service providers to gain a clear understanding of product or service capabilities and costs
- Analyzes and estimates feasibility, costs, time, and work effort needed to design and implement moderately complex technical solutions
- May lead projects with small to moderately sized scope and teams
- May act as a consultant on special projects for multiple teams
- Communicates with software and hardware vendors, technical support, and engineering
- Provides coaching and guidance to junior engineers
- Bachelor's Degree and at least 7 years of IT experience or High School Diploma and at least 10 years of experience in systems and network administration
- Experience communicating technical information both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various technical and non-technical audiences (work group, team, company management, prospective acquisitions, external clients)
- Experience working with Enterprise Architecture standards and processes. Encourages the application of standards across systems and organizations within the enterprise
- At Least 5 years of experience designing Active Directory forests/domains and implementing Windows server technologies
- At least 5 years of experience with storage systems (EMC, Netapp, Compellent, etc.)
- At least 5 years of experience with performance and monitoring systems
- At least 5 years of experience with Virtualization Hypervisors (VMWare, HyperV, etc.)
All your information will be kept confidential according to EEO guidelines.
