Duties & Responsibilities
The candidate selected for the role is primarily tasked to manage the Eloqua platform. Other duties and responsibilities for the position include:
- Be the primary owner of implementation, management, administration and support of the Eloqua system
- Drive Eloqua product requirements and act as the SME for Eloqua related projects
- Be the primary point of contact for production issues resolutions
- Work closely with the Salesforce.com, data warehouse, business partners, and other internal teams for system development and integration
- Identify gaps and develop solutions for end to end lead management process
Mandatory Requirements for the Role
- 3+ years of experience in Eloqua administration for an enterprise company which involves: campaign creation, workflow creation, Salesforce.com integration configuration, system documentation, data modeling and management, data governance, reports and analytics
- Eloqua certification preferred
- 2+ years of experience in B2B marketing and demand generation
- Strong problem-solving, analytical, and troubleshooting skills
- Strong communication skills. Must have the ability to grasp complex issues and translate them into easily understandable terms. Excellent writing skills a must
- Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations.
- Ability to interface effectively with team members from all functional disciplines as well as senior management
- Ability to operate in a fast-paced, ever-changing environment
- Results-oriented and self-starter
- Proficient with business software and tools related to the discipline (MS Office Suite, Project Visio, Graphics and Presentation Software)
Preferred:
- 3+ years of experience with SalesForce.com or other enterprise CRM systems
- Experience in building API and system integration
- Extensive operations and project management experience with an online company
All your information will be kept confidential according to EEO guidelines.
