Payroll Administrator

Position Title: Payroll Administrator
Department: Administration
Company: Protocase Inc.
Location: Wilmington, North Carolina, USA
Work Arrangement: On-site
Employment Type: Full-Time
Shift: Monday to Friday
Level: Intermediate

Full Transparency: We Work a Little Differently Around Here. This isn't just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that's just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?

At Protocase, your ideas don't just matter—they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something you'd want to be a part of and help grow?

Protocase specializes in custom sheet metal enclosures, panels, and parts for engineers and innovators worldwide, built with unmatched speed and quality. We take the impossible and make it possible for some of the brightest minds on the planet.

Learn more about us: 👉 https://workdifferently.info/

About the Role

We're looking for a detail-oriented and dependable Payroll Administrator to join our Administration team at our Wilmington, North Carolina location.

In this role, you'll take ownership of payroll administration for our US operations, ensuring employees are paid accurately and on time. You'll be responsible for processing bi-weekly payroll, calculating employee performance incentives, maintaining payroll information in ADP, and supporting the administration of our 401(k) retirement plan.

You'll work closely with our Human Resources team to support payroll-related requests, maintain accurate employee information, and assist with time-off administration through BambooHR.

This is an opportunity for someone who enjoys working with numbers, values accuracy and confidentiality, and wants to play an important role in supporting our employees and growing US operations.

What You'll Do

• Process bi-weekly payroll for US employees, ensuring accurate and timely payments.
• Calculate bi-weekly employee performance incentives and ensure they are accurately reflected in payroll.
• Maintain and update employee payroll information in ADP, including compensation changes, deductions, and other payroll-related information.
• Administer the company's US 401(k) retirement plan, including payroll contributions and employee information updates.
• Monitor and process HRIS approvals, including time-off requests, promotions, and employee changes, ensuring appropriate authorizations, compliance with company policies, and accurate updates to payroll systems.
• Collaborate with the Human Resources team to respond to payroll inquiries, resolve discrepancies, and support employee payroll requests.
• Maintain accurate and confidential payroll records and employee information.
• Ensure compliance with applicable US payroll laws, regulations, and company policies.
• Identify and communicate payroll discrepancies and opportunities to improve payroll administration processes.

What You Need (Required Qualifications)

Everything listed in this section is considered required to perform this role successfully.

Education

• No specific post-secondary education requirement.

Experience

• No minimum years of payroll experience required.

Technical Skills

• Ability to work accurately with numerical information and employee records.
• Basic computer skills and the ability to maintain accurate electronic records.
• Ability and willingness to learn payroll systems, including ADP and BambooHR.

Certifications / Licences

• N/A

Other Requirements

• Ability to handle sensitive employee and financial information with a high degree of confidentiality.
• Ability to work in-office in Wilmington, North Carolina.
• Strong organizational skills and the ability to meet recurring bi-weekly payroll deadlines.
• Ability to learn and follow applicable US payroll requirements and company procedures.

What Would Be Considered an Asset (Nice-to-Have Qualifications)

The following qualifications are not required, but would be considered an asset.

• Previous experience processing payroll in the United States.
• Familiarity with US payroll regulations, deductions, and compliance requirements.
• Experience using ADP payroll software.
• Experience with BambooHR or similar HR information systems.
• Previous experience administering 401(k) retirement plan contributions.
• Strong attention to detail, particularly when working with payroll calculations, employee records, and financial information.

Why Us?

At Protocase, we believe in recognizing and rewarding hard work and dedication.

Starting annual total compensation package: $48,000-$55,000, including base salary and applicable performance incentives.

In addition, you can look forward to:

🏆 Training & Growth: We'll teach you the role from the ground up and provide opportunities to expand your skills and grow your career over time.

👩‍⚕️ Comprehensive Health Care: Medical, Dental, Life Insurance, and Group Insurance available after two months of full-time employment.

🏖️ Vacation: Start with two weeks of paid vacation, increasing to three weeks after three years and four weeks after five years.

🏡 Community Discounts: Access exclusive deals at local businesses.

🏋️ Wellness Support: Participate in wellness events and enjoy access to a gym membership.

🎉 Social Events: As our Wilmington branch continues to grow, enjoy team lunches, seasonal parties, and social events with your coworkers.

🌊 Wilmington Lifestyle: Embrace coastal living with stunning beaches, rich culture, historic charm, and a thriving innovation scene.