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    PR

    Providence

    Healthcare

    Call Center Representative

    Fullerton, United StatesOn-SiteFull-time1+ yrs experiencePosted 1w ago
    All Providence jobs

    Job description

    Call Center Representative at Providence St. Jude Medical Center, Fullerton, CA. This position is Perdiem and will work 8-hour, Evening shifts.

    Providence St. Jude Medical Center in Fullerton, CA was designated as a Magnet organization in 2015 and 2020 by the ANCC Magnet Recognition Program. This prestigious designation recognizes excellence in nursing services. In April 2025, Providence St. Jude Medical Center is applying for redesignation.

    In addition, we are recognized as a top regional hospital in 9 types of care by U.S. News & World Report and listed among the top 20 in Newsweek’s America’s Best-In-State Hospitals for California, is celebrated for its excellence in surgical and clinical care by Healthgrades.

    Under moderate supervision, the PBX/ Call Center Representative answers a multi-incoming computerized PBX system and directs calls to the appropriate extension, department or individual.  Responsible for monitoring and responding appropriately to medical emergency alarms, fire, and equipment failure.

    Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

    Required Qualifications:

    • H.S. Diploma or GED
    • 1 year answering service background or professional switchboard operation
    • Experience with heavy call traffic, multi-incoming and outgoing lines

    Preferred Qualifications:

    • 2 years experience with computerized switchboard operation
    • Experience in a healthcare environment
    • 1 year PBX Operator experience

    Why Join Providence? 

    Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

    Job details are sourced from the employer's original posting.

    Open job posting
    PR

    About the company

    Providence

    Providence is a non-profit healthcare organization dedicated to providing a comprehensive range of health and wellness services to communities across the United States. They focus on delivering compassionate care, advancing medical research, and promoting health equity.

    View all Providence jobs
    Industry
    Healthcare
    Founded
    1859
    Open roles
    2010

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