Director, Product Management – Verification & Authentication

Responsibilities

• Market & Customer Discovery: Engage directly with enterprise customers, developers, Sales, and GTM teams to identify authentication pain points, validate product direction, and translate market needs into scalable platform capabilities.

• Own Strategy: Define and execute a multi-year strategy for Verification & Authentication across Verify API, MFA, Silent Verification, Push, Passwordless, and emerging authentication models.
• Future Vision: Anticipate market shifts (passkeys, device-bound credentials, telco signals, AI-driven fraud) and define where we invest next.
• People Leadership: Lead, coach, and develop a team of Product Managers; set clear priorities, raise the bar for product strategy and execution discipline, and build a culture of business ownership.
• Developer-First Products: Lead API and SDK strategy with a strong focus on developer adoption, integration speed, and scalable usage expansion.
• Fraud & Experience Balance: Evolve authentication decisioning and step-ups to reduce fraud while minimizing customer friction.
• Business and Roadmap Ownership: Own the business performance of the Verification & Authentication portfolio, including growth, margin, adoption, customer retention, and expansion. Build and prioritize a roadmap that balances revenue impact, platform resilience, and long-term innovation.
• Technical Leadership: Partner with Engineering and Data Science to integrate risk signals, ML models, and adaptive authentication capabilities.
• Measurement: Establish KPIs across fraud loss reduction, approval rates, step-up efficiency, developer activation, and margin contribution.
• Experimentation at Scale: Drive structured experimentation to improve fraud outcomes and developer experience.
• Executive Communication: Provide clear narratives on risk posture, customer impact, and commercial tradeoffs.
• Cross-Functional Leadership: Align Sales, Engineering, Fraud Ops, Legal, and GTM teams to deliver global, scalable solutions.

Requirements

• 10+ years of Product Management experience with ownership of multi-team, platform-level initiatives.
• Deep experience in Fraud, Trust & Safety, Identity, Payments, Fintech, or high-scale regulated platforms.
• Experience translating fraud, authentication, or identity signals into customer-facing product capabilities and measurable business outcomes.
• Strong technical fluency (APIs, SDKs, authentication technologies, ML model integration, data pipelines, experimentation frameworks).
• Proven ability to build and scale developer-centric products.
• Track record of defining and executing multi-year product strategies with measurable business impact.
• Strong cross-organizational influence and executive-level communication skills.
• High-agency leader who thrives in ambiguity and drives outcomes at scale.
• Metrics-driven decision maker with strong product judgment.
• MBA or strong commercial acumen is a plus.
• Bachelor’s degree or equivalent practical experience required.

We are offering

• Good compensation - Competitive € salary plus benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Proximus Global

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.