E2E Fiber Cockpit Manager

Mission

As part of our Fiber Cockpit program for RES+SE (for all brands PXS, Scarlet & Mobile Vikings), you will function as program manager ensuring scale up of Fiber activities in Affiliate / Joint Venture Footprints by setting up E2E performance tracking of the fiber journey, solving transversal bottlenecks and prioritizing initiatives to reach Proximus’ fiber targets. On top of this, you will define improvements across the full fiber journey from conceptualisation to execution where needed. Next to this you will enable the on-boarding and collaboration on network deals in North and South of the country. You will work in close collaboration with the fiber battleground owners (BUY – GET – USE & REPAIR) and the relevant organizational leads in B2C/B2B/CUO/NBU.

Job content

• You report to the Consumer New Business Development Lead as part of the B2C Business Unit
• You manage E2E performance tracking across footprints & across battlegrounds on a weekly basis
• You facilitate bi-weekly Fiber Cockpit meeting with relevant leads from B2C/B2B/CUO/NBU to discuss progress, bottlenecks, improvement initiatives, ...
• You tackle transversal, strategic topics to ensure alignment across BUs / battlegrounds (i.e., Copper outphasing, capacity management from order to activation)
• You prepare Quarterly updates with PLSmembers to review performance and deepdives on relevant topics
• You faciliate backlog prioritization and targetsetting across the different battlegrounds and network deals.
• You act as sparring partner/challenger for senior management on fiber-related strategic topics.
• As trusted advisor on fiber, you contribute to the development of an insights-driven, analytical culture in the company.

Main Working Relationships

• Main internal stakeholders: PLS Level, Leads & Middle Management of B2C/B2B/CUO/NBU.
• Main external stakeholders: Partners (Wholesale Network Operators), Vendors, Policy makers.