Context
As a Senior DevOps Engineer at Proximus, you develop and support two sensitive platforms for critical government services: CCJ, the investigation application for legal requests, and Be-Alert, the Belgian crisis communication platform that enables authorities to inform citizens during emergencies.
You ensure availability, reliability, security and continuous improvement in a highly regulated environment. You combine DevOps, security, big data, operations and compliance to support national security, public safety, crisis communication and regulated telecom services.
Role and responsibilities
DevOps & Platform Engineering
- Build and maintain reliable CI/CD pipelines; automate deployments, infrastructure provisioning and operational procedures.
- Drive platform modernisation, cloud adoption and self-healing capabilities to improve operational efficiency.
Application & Infrastructure Support
- Support production and non-production environments; manage releases, rollbacks and patching, and ensure high availability.
- Coordinate incident handling, root cause analyses and post-mortems; provide technical leadership during major incidents and crises.
Monitoring & Observability
- Set up and maintain end-to-end monitoring, proactive alerting, capacity management, dashboards and SLA reporting.
- Analyse system performance, bottlenecks and reliability trends.
Security & Compliance
- Ensure compliance with NIS2, data retention legislation, security policies and access standards.
- Support vulnerability management, integrate security controls into CI/CD and collaborate with cybersecurity, audit and risk teams.
Data & Integration Platform Operations
- Support large-scale data processing, integrations and internal/external interfaces; optimise ETL and batch workloads. Ensure data quality, integrity and traceability.
Stakeholder Collaboration
- Collaborate with development, security, infrastructure, network operations, internal and government stakeholders, suppliers and partners. Translate business and legal requirements into technical solutions.
