3 Months (possible to extend)
• Review and process enrollment transactions and interpret with accuracy.
• Details data entry (enrolling Individual applications, short term applications, dental enrollment applications, Return mail, and other misc. changes).
• Promptly and effectively process all government program enrollment requests in compliance with all regulatory requirements and accreditation standards.
• This includes timely entry and maintenance of data into Facets after review and analysis of electronic and hard copy information.
• Communicate as required with internal/external customers regarding member enrollment status through Facets documentation, phone calls and written correspondence, including use of approved form letters.
• Analyze multiple reports from various internal and external sources to determine and implement appropriate action to reconcile enrollment discrepancies.
• Conduct research as necessary to effectively resolve customer issues and respond to customer inquiries in a timely manner.
• Courteously provide customers with information and education concerning government program enrollment processes and requirements.
• Maintain an understanding of state and federal requirements and accreditation standards that impact the enrollment process.
• Maintain an understanding of all internal and external computer systems and reports that impact the enrollment process.
Required Experience:
• Previous enrollment processing experience and astute analytical skills to interpret complex eligibility files and data
• High School diploma - Required
• Must have attention to detail and team-oriented
• Must have excellent communication skills
• Excellent analytical and problem-solving skill are required
• Decision-making skills are essential as is the ability to assume responsibilities as delegated
• Must have strong organizational skills, with attention to detail and ability to multi-task, mange multiple priorities and meet deadlines.
Preferred Experience:
• Associate's Degree Preferred
• Enrollment Position Experienced
• Experience with Marketplace/Medicare regulations
• Excellent computer skills proficiency with Microsoft Office applications
• Managed care experience
This is an urgent job opportunity. Please send your updated resume to mevangelista@visionproteam. com or call me at my number 313-279-1020.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
PSG is the world’s largest and fastest growing provider of outsourced recruiting support. PSG has clients across the globe, including four of the world’s ten largest staffing companies, 20% of the Staffing Industry Analysts Top 50 and multiple Fortune 500 corporations. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have close to 1,200 people at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. We built our company from the ground up to take advantage of an offshore delivery model closely aligned with onshore client management. With this approach, our goal is to deliver onshore performance while significantly lowering costs with offshore frontline resources. Many of our customers have had poor experiences with offshore support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues. We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team.