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    PSG Global Solutions

    Outsourced Recruiting Support

    HR Data Analyst IV

    Wayne, United StatesOn-SiteContract2–5 yrs experiencePosted 3w ago
    All PSG Global Solutions jobs

    Job description

    • Analyze, interpret and enter changes in an accurate and timely manner
    • Own assigned processes for HR
    • Provide SME expertise to HRBPs and Legal for process
    • Manage quality of employee records. Perform auditing activities to ensure accuracy and compliance of data; update records as needed
    • Support employee data changes in Workday as Super User Admin Role including but not limited to mass changes/uploads, re-organizations, etc.
    • Collaborate and coordinate with team members to ensure all SLAs are met
    • Proactively provide suggestions and implement process improvements
    • Generate basic data reports as requested and assist in process documentation/updates. Ensure quality and accuracy.
    • 10% Inquiry Management & Issue Resolution
    • Manage and respond to employee and manager inquiries related to employee data administration using tools and resources available.
    • Assists in researching issues relating to HR processes.
    • Offers superior customer service and answers general process questions
    • Route more complex issues to appropriate source and escalates urgent matters as needed.
    • Develop and maintain a positive working relationship with both internal and external customers in order to resolve issues/concerns that arise.
    • When necessary provide guidance to the HR requestor related to maintaining data integrity within HR systems.
    • 15% Cross-Functional Projects
    • Participates in various HR projects and initiatives while working collaboratively with other team members.
    • Support projects as assigned and drive to completion using project management skills
    • Represent the “customer voice” to ensure appropriate first line support to customers. Ensure global view and alignment with HR Ops vision is maintained.
    • Delivery of projects/activities on time and within scope

    Education and Experience Requirements:

    • Bachelor degree is required
    • Preferred to have at least 2-5 years of related experience in an HR or data processing environment
    • Previous experience working within an HR function
    • Prior experience working with HRIS systems; preferably Workday
    • Project management experience a plus

    Key Skills, Abilities, and Competencies:

    • Possess understanding of HR processes and administration.
    • Demonstrated ability to handle multiple tasks effectively, prioritize requests, and adapt well to change
    • Requires strong attention to detail, management of deadlines, and accuracy of processing data while working in a fast-paced environment
    • Must be able to handle confidential information and issues effectively and without breech of confidentiality
    • Works well under very general supervision
    • Excellent verbal and written communication skills
    • Working knowledge of Microsoft Office, especially Excel
    • Ability to interact with all levels of employees (customers) while maintaining an enthusiastic, professional demeanor during interactions
    • Ability to interact effectively in a team environment/strong team building skills

    All your information will be kept confidential according to EEO guidelines.

    IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 646-618-8925 ASAP!
    I want to know more about your preferences. If in case you know someone who might be interested for this, feel free to pass it along. I look forward to hearing from you!

    Job details are sourced from the employer's original posting.

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    About the company

    PSG Global Solutions

    PSG is the world’s largest and fastest growing provider of outsourced recruiting support. PSG has clients across the globe, including four of the world’s ten largest staffing companies, 20% of the Staffing Industry Analysts Top 50 and multiple Fortune 500 corporations. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have close to 1,200 people at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. We built our company from the ground up to take advantage of an offshore delivery model closely aligned with onshore client management. With this approach, our goal is to deliver onshore performance while significantly lowering costs with offshore frontline resources. Many of our customers have had poor experiences with offshore support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues. We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team.

    View all PSG Global Solutions jobs
    Industry
    Outsourced Recruiting Support
    Open roles
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