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    PSG Global Solutions

    Outsourced Recruiting Support

    Junior Business Analyst

    Charlotte, United StatesOn-SiteFull-timePosted 3w ago
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    Job description

    Rock star Business Analyst sought to join other driven, experienced and successful IT professionals to secure the participant experience and enable our client become a world class eBusiness. Come and build market relevant skills for the new economy through the development and implementation of state of the art security features and functions across a variety of channels.

    The Security Services team partners with the Enterprise Financial Crimes Prevention unit to implement that latest tools and techniques to protect the assets and identity of our participants and our firm. The Business Analyst works to document requirements and user stories, assess impacts to existing functionality, update the Product Master and support regression testing efforts.

    • Works independently
    • Gathers project initiative requirements – asks all universal questions (who, what when, where, how)
    • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
    • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
    • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and create corresponding User Stories in RTC
    • Drive and challenge business units on their assumptions of how they will successfully execute their plans
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
    • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

    All information will be kept confidential.

    Neil Cervantes

    National Talent Advisor | TrueBridge Resources, A North Highland Company

    (980) 244 3270

    Job details are sourced from the employer's original posting.

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    About the company

    PSG Global Solutions

    PSG is the world’s largest and fastest growing provider of outsourced recruiting support. PSG has clients across the globe, including four of the world’s ten largest staffing companies, 20% of the Staffing Industry Analysts Top 50 and multiple Fortune 500 corporations. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have close to 1,200 people at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. We built our company from the ground up to take advantage of an offshore delivery model closely aligned with onshore client management. With this approach, our goal is to deliver onshore performance while significantly lowering costs with offshore frontline resources. Many of our customers have had poor experiences with offshore support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues. We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team.

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    Outsourced Recruiting Support
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