HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    PS

    PSG Global Solutions

    Outsourced Recruiting Support

    Scrum Master

    Charlotte, United StatesOn-SiteFull-time2–3 yrs experiencePosted 3w ago
    All PSG Global Solutions jobs

    Job description

    Essential Duties:

    • Guide team on Agile / Scrum practices, including:

    O How to use Agile/Scrum practices and values to delight customers

    O How to get the most of self-organization

    O Self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks

    O Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

    • Organize the team for scrum ceremonies – Planning, Standups, Retrospective and Review (Demo).

    • Work with the team to remove any impediments and escalate where necessary.

    • Responsible and Accountable for managing and tracking the performance/velocity of the team, identifying opportunities and driving adjustments to continually enhance the efficiency of their delivery.

    • Responsible for managing the capacity and demand of the team (including defect management) to optimize the throughput of the team.

    • Responsible for preparing, facilitating and documenting the key meeting routines within the team.

    • Encourage team members to be “owners” rather than “assignees”.

    • Must be able to facilitate discussion and facilitate alternatives or different approaches to manage oneself and a team

    • Responsible for coaching team members and mediating conflicts to resolution

    • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving

    • Clearly understand the goals/outcomes of the team and can be a true scrum-master – not a BA, not a PM, not a tech analyst.

    • Provides feedback on existing practices and may suggest techniques to improve scrum practices.

    Required Skills/Experience:

    • First level Scrum Master certification (CSM, PSM I)

    • Experience playing the Scrum Master role for at least 2 to 3 years for a software development team that was diligently applying Scrum principles, practices, and theory.

    • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

    • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).

    Let me know if you have any questions.

    Thank you,

    Alexander Hubert MAgsalin

    Technical Recruiter | TrueBridge Resources, A North Highland Company

    303-547-1959

    Job details are sourced from the employer's original posting.

    Open job posting
    PS

    About the company

    PSG Global Solutions

    PSG is the world’s largest and fastest growing provider of outsourced recruiting support. PSG has clients across the globe, including four of the world’s ten largest staffing companies, 20% of the Staffing Industry Analysts Top 50 and multiple Fortune 500 corporations. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have close to 1,200 people at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. We built our company from the ground up to take advantage of an offshore delivery model closely aligned with onshore client management. With this approach, our goal is to deliver onshore performance while significantly lowering costs with offshore frontline resources. Many of our customers have had poor experiences with offshore support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues. We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team.

    View all PSG Global Solutions jobs
    Industry
    Outsourced Recruiting Support
    Open roles
    362

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.