Job Description:
• Serve as liaison between the business community and the IT Application Development (AD) organization to provide technical solutions that meet user needs. Responsible for clearly understanding the real business goals, which often means using probing questions to help the business partners better understand and articulate those goals. Will also analyze business partner operations to understand their strengths / weaknesses and determine opportunities to improve / automate processes and functions.
•Understand evolving business and technical standards and policies and conform to them
•Responsible for capturing business requirements from business partners and translating them into functional specifications that are accurately understood in the same way by all on the cross-functional development team.
•This involves writing "User Stories" in many cases. Can also include writing Use Cases and scenarios
• Responsible for managing communications with the business partners to ensure that requirements are provided in line with project schedules
Negotiate deliverables by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
• Promptly communicate with the Project Manager regarding any issues that might cause delay, and provide status as needed
• Facilitate cross-functional team requirements/specification workshops to ensure that the real business requirements are understood and that the written specifications accurately and clearly express them.
• Define acceptance criteria for each requirement and translate that criteria into actionable acceptance tests
• Facilitate User Story grooming discussions
• Understand the technical platform so as to articulate functional requirements/specifications in a way that comprehends and harmonizes with it
• Participate in high-level solution design discussions
• Participate in high-level project estimating; provide effort estimate for BA work on projects
• Follow rigorous SDLC and project management life cycle and best practices, comply with internal Sarbanes Oxley (SOX) and other compliance related processes and adhere to Change Control and Problem Management procedures.
• Participate in the recommendation of buy vs. build vs. re-use decisions.
• Serve as liaison with Quality Management to ensure test and integration plans meet requirement objectives
• Plan, conduct, and may direct the analysis of complex business issues to be solved with process changes and information systems
• Apply a broad knowledge of various business processes and functions and technical expertise to accurately anticipate organizational impacts
Required Skills & Experience:
• Retirement financial services domain experience
• Excellent communication skills, analytical skills, and a highly professional attitude
• 5+ years in a technology driven organization
• 5+ years capturing requirements and translating to functional and non-functional specifications
• Must be able to facilitate business requirements gathering and definition in various formats including joint collaboration sessions with business and IT, targeted Q&A sessions with multiple Subject Matter Experts, and one-on-one user interviews in order to provide solutions that meet business and user needs.
• Must have experience working with technical resources and the ability to communicate and interpret inwardly to IT and outwardly to the business
• Must understand the institutional financial services industry in order to immediately work closely with group leads to come up to speed
• Experience in data mapping with ability to analyze databases and schemas with limited guidance
• Ability to manage multiple initiatives
• Must understand Agile methodologies
• Able to operate in a geographically distributed environment
Preferred Additional Skills & Experience:
• Experience with conducting specification workshops
• Experience with Acceptance Test Driven Development (ATDD)
• Experience with Specification by Example
• Technical experience with the rational tool kit (especially Rational Team Concert (RTC) and Rational Requirements Composer (now called Rational DOORS Next Generation))
• Experience in developing user stories and requirements for workflow systems
• Insurance knowledge desired
• Charlotte location preferred but not mandatory
All your information will be kept confidential.
Ralph Gloria
National Talent Advisor
303-800-1873
Job details are sourced from the employer's original posting.
Open job postingAbout the company
PSG is the world’s largest and fastest growing provider of outsourced recruiting support. PSG has clients across the globe, including four of the world’s ten largest staffing companies, 20% of the Staffing Industry Analysts Top 50 and multiple Fortune 500 corporations. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have close to 1,200 people at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. We built our company from the ground up to take advantage of an offshore delivery model closely aligned with onshore client management. With this approach, our goal is to deliver onshore performance while significantly lowering costs with offshore frontline resources. Many of our customers have had poor experiences with offshore support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues. We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team.