Summary:
We are seeking a Systems Analyst / Application Support Analyst to work with a vendor workflow application developed by Sungard (now FIS Global) used to manage and distribute work to internal associates. Work comes in from upstream systems and is assigned to a department and task type. Associates process the work by department, task type and action step as required by the business. EXP AG is an Enterprise wide, business critical application used by the majority of business users in the company.
The application support resource will provide day to day production support ensuring the system is functional and stable, will respond to and address system generated alerts, and will work with end users to resolve desktop and/or process related Incidents. The resource will be required to be in an on call rotation to respond to critical issues during off hours.
Qualifications:
- 5+ years of application support, systems analysis, or systems administration experience.
- Significant experience supporting Windows 7 and Windows server 2012
- Strong troubleshooting skills are required
- Experience with Weblogic, IBM MQ, Oracle SQL, or VBScript is nice to have.
- Bachelor’s Degree is preferred but not required
All information will be kept confidential.
Hubert Magsali
Technical Recruiter | TrueBridge Resources/North Highland
(303) 547-1959
Job details are sourced from the employer's original posting.
Open job postingAbout the company
PSG is the world’s largest and fastest growing provider of outsourced recruiting support. PSG has clients across the globe, including four of the world’s ten largest staffing companies, 20% of the Staffing Industry Analysts Top 50 and multiple Fortune 500 corporations. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have close to 1,200 people at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. We built our company from the ground up to take advantage of an offshore delivery model closely aligned with onshore client management. With this approach, our goal is to deliver onshore performance while significantly lowering costs with offshore frontline resources. Many of our customers have had poor experiences with offshore support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues. We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team.