Description:
· Linux, Mac OSX system administrator
· Ability to work in OS layer of enterprise applications
· Desire to support entire applications
· Creative outside-the-box thinking and solutions
· Perform a daily support checks every morning and send email out to team with updates, and open incidents with Operations as necessary
· Manage Kiosk (Mac Mini based) deployments and maintenance
· Monitor Mac Minis for any issues
· Monitor all servers for any issues
· Handle all opening of change tickets and incidents for TIAA Today
· Attend Meetings involving database/infrastructure changes and coordinate with development team and support
· Be on call 24/7 to be able to triage any system issues and notify Operations of any disruptions
· Manage on call lists and dev staff rotation
· Monitor the generic TIAA Today mailbox for any issues or feature requests
Experience to include:
· Creating and maintaining supporting documentation.
· Written and verbal communication of assignment status, in an Agile environment.
· Troubleshooting application and environment issues.
· Performing and aiding quality assurance testing.
· Performing and aiding in performance testing.
· Scripting at the OS layer to automate and manage the environment.
Qualifications:
· Excellent communication and interpersonal skills.
· Strong understanding of 3 tier architectures and connectivities.
· Strong understanding of Apache, WebLogic, and Oracle tuning and configuration options.
· Strong database skills querying data efficiently in a JDBC environment, including query analysis with explain plan, and advanced Oracle techniques like partitioning.
· Strong understanding of SOA and layered architectures.
· Extensive experience with J2EE platform and Java application support
· Good troubleshooting skills including cross browser, cross platform experience
· Working knowledge of three tier architectures and systems.
· Knowledge of Presentation Layer technologies (JavaScript, CSS, HTML, DHTML, Ajax, etc.)
· Ability to learn new technologies and skills quickly
· College degree in Computer Science, engineering or Information Technology.
Nice to have:
· Experience with WebLogic Server support, tuning and maintenance, including patching
· Experience with Amazon Web Services (AWS) support, tuning and maintenance
· Experience with Apple Remote Desktop and Mac OSX on the Mac Mini platform
· Experience with Application Monitoring tools like Dynatrace, Wily, Gomez, VMWare, etc.
All information will be kept confidential.
Hubert Magsalin
National Talent Advisor | TrueBridge Resources, A North Highland Company
(303) 547 1959
Job details are sourced from the employer's original posting.
Open job postingAbout the company
PSG is the world’s largest and fastest growing provider of outsourced recruiting support. PSG has clients across the globe, including four of the world’s ten largest staffing companies, 20% of the Staffing Industry Analysts Top 50 and multiple Fortune 500 corporations. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have close to 1,200 people at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. We built our company from the ground up to take advantage of an offshore delivery model closely aligned with onshore client management. With this approach, our goal is to deliver onshore performance while significantly lowering costs with offshore frontline resources. Many of our customers have had poor experiences with offshore support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues. We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team.