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    Psi Cro

    Clinical Research

    Systems Engineer (Enterprise Applications Support)

    Tallinn, EstoniaRemoteFull-timePosted 6d ago
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    Job description

    We looking for a knowledgeable, proactive, and self-motivated Systems Engineer to join our global yet closely-knit Systems Development team. Our in-house projects include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more.
    In this role, you will provide technical support for enterprise applications, troubleshoot application issues, and participate in testing and implementation activities to ensure smooth business operations.

    Full-time employment based in Estonia

    You will:

    • Provide support of off-the shelf software packages (Tier 2 and Tier 3)
    • Perform installation of Tier 3 and certain Tier 4 information systems and conduct user training
    • Perform installation and support of specialized systems (e.g. special warehouse systems)
    • Monitor company’s software updates and new software releases and recommend migration to these versions if necessary
    • Follow release of new software which can potentially interest the company, and recommend their purchase
    • Update validation status of CFR 21 Part 11 applicable to information systems
    • Study project-specific IT equipment provided by company’s clients, conduct required user training and provide further equipment support
    • Conduct regular technical audits in the company’s departments, to check compliance with PSI standards regarding usage of specialized equipment and Tier 3-4
    • University or College degree, Computer Science/IT specialty
    • Solid technical background
    • Experience supporting business applications, software platforms, or enterprise systems
    • Prior experience in systems analysis is a plus
    • Experience with Jira Service desk and Confluence or similar products is a plus
    • Experience in systems development and systems validation is a plus
    • Experience with creating SQL queries
    • Background in testing (preparing test cases and execution of test scripts) is a plus
    • Excellent communication and collaboration skills
    • Strong analytical skills
    • Ability and desire to work in a service-oriented and customer-focused environment
    • Stable, privately-owned company, organically growing since 1995
    • Intensive induction program, technical and industry-related trainings for an optimal start and continuous development
    • Diverse projects that include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more
    • Friendly and supportive atmosphere in a committed team
    • International environment, with colleagues around the world
    • Opportunities to quickly see the results of your work

    Job details are sourced from the employer's original posting.

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    About the company

    Psi Cro

    At Milestone One , we’re transforming access to clinical trials by expanding research site networks and fostering strategic partnerships with medical institutions. Our mission is to connect patients, physicians, and sponsors in a seamless ecosystem that accelerates breakthrough treatments. With over 30 years of global experience , we are a team of industry experts dedicated to quality, innovation, and collaboration. As our Operations Manager , you’ll play a key role in driving our business expansion through leading the local team and building strong, long-term partnerships with clinical research organizations and medical institutions.

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    Industry
    Clinical Research
    Open roles
    170

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