Project Manager

Our Vision

P\S\L Group is a global organisation dedicated to putting information at the service of medicine.  The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it.

To this end, we want our information and education services to contribute to the goals we share with our clinicians, clients and supporters, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives.

Purpose

Our key contribution to society is to help clinicians and those who support them provide state-of-the-art medical care.

Our primary business purpose is to help clients and supporters increase the effectiveness of activities pertaining to scientific communication, medical education and the maintenance of clinician audience intimacy.

Position Summary 

The Project Manager is responsible for planning, coordinating, and delivering cross-functional initiatives that impact multiple business units (for example platform implementations, operating model changes, product launches). This role ensures projects are delivered on time, within scope, and aligned to business outcomes, coordinating across Operations, Technology, and business stakeholders.

Position’s Mission

Drive successful execution of enterprise initiatives by ensuring clear plans, aligned stakeholders, disciplined delivery, and transparent progress tracking.

Core responsibilities

Project planning and execution (primary)

• Develop and maintain project plans, timelines, and milestones
• Define scope, deliverables, dependencies, and critical path
• Coordinate cross-functional teams to ensure execution stays on track
• Manage risks, issues, and blockers with clear escalation paths

Stakeholder alignment

• Align stakeholders across business units, Ops, and Technology
• Facilitate working sessions, status updates, and decision forums
• Ensure clarity on roles, responsibilities, and expectations

Delivery coordination

• Track progress against milestones and adjust plans as needed
• Ensure dependencies across teams are identified and managed
• Maintain visibility into delivery status and key risks

Communication and reporting

• Provide clear, consistent reporting on status (on track, at risk, off track), risks and mitigation plans, and key decisions and actions
• Maintain centralized project documentation

Scrum facilitation (I&T teams)

From the Scrum Master job description, which these roles replace:

• Facilitate core Scrum ceremonies: daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Identify and remove obstacles hindering the team's progress
• Drive continuous improvement through retrospectives and structured feedback sessions
• Coordinate activities across the software development life cycle in partnership with the Product Owner
• Track sprint and delivery KPIs; monitor progress against sprint and release goals and maintain supporting timelines
• Coordinate with business analysts, developers, QA specialists, and IT operations
• Maintain project documentation, including requirements, work breakdown structures, and user guides

Scope and boundaries

Owns

• Project plan, timeline, and execution tracking
• Risk and issue management
• Stakeholder communication and alignment
• Delivery coordination across teams

Does not own

• Process design (owned by Process Engineering)
• Requirements definition (owned by Business Analysts and Process Engineering)
• Technical solution design (owned by Technology teams)
• Operational adoption and sign-off (owned by Process Engineering and business stakeholders)

Project Managers escalate; they do not redesign.

Success metrics

• On-time delivery against agreed milestones
• Effective risk management (issues identified and mitigated early)
• Stakeholder alignment and satisfaction
• Clarity and accuracy of project reporting
• Minimal delivery disruption due to coordination gaps

Level criteria

Executes defined projects with moderate complexity. Owns planning and delivery tracking for single projects with 5-15 stakeholders and limited cross-functional dependencies. Owns the project plan, timeline, and day-to-day execution decisions. Escalates scope changes, cross-team conflicts, and major risks.

Experience and skills

4-6 years in project management, operations, consulting, or similar; experience delivering cross-functional initiatives; familiarity working with Ops and Technology teams. From the Scrum Master job description: working knowledge of Jira, technical familiarity with the web development industry, experience with remote or distributed teams, and a Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification at the Scrum Master and Senior levels.

• Project planning and coordination
• Risk and issue management
• Stakeholder communication and facilitation
• Organization and attention to detail
• Basic understanding of process design and the requirements lifecycle; data literacy for tracking project performance

Tools

Smartsheet (or equivalent PM tool); Jira (visibility into delivery work); Confluence, SharePoint, or Google Docs; Google Sheets or Excel; collaboration tools (Teams, Slack, Google Chat).