Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
- Manage and oversee the Treasures Banking portfolio within the Consumer Banking Group, ensuring exceptional customer service and client satisfaction
- Develop and implement strategic initiatives to drive business growth, increase client acquisition, and enhance the overall performance of the Treasures Banking segment
- Analyze market trends, competitor activities, and client needs to identify opportunities for product and service enhancements
- Collaborate with cross-functional teams to develop and execute marketing campaigns, client events, and other initiatives to promote the Treasures Banking brand
- Provide leadership and guidance to a team of relationship managers, ensuring they are equipped with the necessary skills and resources to deliver exceptional client experiences
- Monitor and report on key performance indicators, identifying areas for improvement and implementing corrective actions as needed
- Ensure compliance with all relevant policies, regulations, and industry best practices
Requirements
- Experience in the banking or financial services industry, with a strong track record of success in a client-facing or relationship management role
- Demonstrated ability to lead and motivate a team, with excellent interpersonal and communication skills
- Proficient in data analysis and financial modeling, with the ability to interpret complex information and make informed decisions
- Strong problem-solving and decision-making skills, with the ability to think strategically and identify innovative solutions
- Excellent customer service orientation, with a deep understanding of client needs and the ability to deliver tailored solutions
- Proven experience in developing and implementing successful marketing and business development strategies
- Ability to work collaboratively with cross-functional teams and stakeholders
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Bandung Jawa Branch
Job:
Relationship Management
Schedule:
Regular
Employee Status:
Full time
