United Physical Therapy is seeking an energetic and well-organized individual. You must have excellent customer service skills and be proficient at multitasking. Responsibilities include, but are not limited to: Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, co-workers, and supervisors. Schedules patients for services(s) within established guidelines.
Greets and register patients in a timely, professional and customer-focused manner. Explains the policies and procedures and billing processes to patient. Direct patient appropriately as needed. Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team. Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
Generates and maintains medical records. Responds to all requests for information according to established procedures. Discharges patients from the system. Assumes responsibility for and maintains the cash drawer system according to procedure. Maintains office and facility inventory and orders supplies as needed, following established procedures. As appropriate, attends and participates in clinic/management meetings and in-service education programs.
Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation. Participates in performance improvement activities. Adheres to policies regarding infection control, risk management, HIPAA and corporate compliance. Performs other duties as requested.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
PT Partners is a company that provides physical therapy services. They focus on helping patients recover from injuries and improve their physical well-being.