Account Manager

Company Description

As part of Publicis Groupe, Starcom blends creativity, data, and deep expertise to craft media experiences that move people — and in turn, move business. Leveraging unique data assets, unparalleled media relationships, and the buying scale of the Groupe, we turn insight into impact.

Today’s media landscape is faster, noisier, and more fragmented than ever. People are constantly scrolling, streaming, and switching — and despite more ways to connect, many brands feel further away from their audiences. Short-term thinking dominates. Quick wins overshadow long-term momentum.

At Starcom, we see it differently. Change isn’t a threat — it’s an opening. Our mission has always been the same: know people deeply, then connect with them meaningfully. We unlock opportunities across paid, owned, shared, and earned media to keep brands relevant and resonant.

We help clients navigate what’s next — not by chasing every shiny object, but by knowing which ones matter. Our media thinking is fuelled by human insight, built for the context of each channel, and optimised for the outcomes that count.

Because when you move people, you move business. For today. For tomorrow. For good.

Overview

Who are we looking for?

Are you collaborative, passionate about purpose-driven work and eager to help shape the future of media transformation with a commitment to delivering a healthier tomorrow?

We’re on the lookout for a talented Account Manager to join our team working across one of Australia’s leading health insurance brands. This is a unique opportunity to work on campaigns that make a real difference - driving strong business growth and better health outcomes for members.

We're seeking a proactive and strategic thinker who excels at managing client relationships and driving successful media campaigns. If you thrive in a collaborative environment and have a digital-first mindset, you’ll fit right in!

What will your day to day look like?

• Client Engagement: You will develop and nurture strong client relationships, ensuring satisfaction and retention.
• Campaign Management You will plan, execute, and oversee media (online and offline) initiatives, ensuring they meet client objectives and stay on budget.
• Team Leadership: You will guide and mentor Account Coordinators, fostering a high-performing and supportive team environment.
• Strategic Development: You will collaborate with the Account Director to align client and agency priorities, delivering on key performance indicators.

What will set you up for success?

To thrive in this role, you'll need a combination of skills, experience, and qualities that empower you to excel. Here’s what will make you successful:

• Relationship Building: Showcase strong client knowledge and exceptional relationship skills to foster trust and loyalty.
• Media Expertise: Profound understanding of Starcom products with a digital-first approach. Experience in managing digital media campaigns across search, social, and programmatic channels is essential.
• Attention to Detail: Maintain accuracy with an impeccable eye for detail, especially when managing client plans and documents.
• Technical Proficiency: Proficient in industry-standard tools, along with strong skills in Excel, Word, and PowerPoint.
• Leadership and Teamwork: Demonstrated experience in people management and the ability to inspire and lead cross-functional teams to deliver results.
• Organisational Skills: Master multitasking with excellent time management abilities, always staying one step ahead.
• Innovative Thinking: Be a problem-solver who can think outside the box, providing creative and effective media solutions.
• Continuous Learning: A curious nature and eagerness to embrace new challenges and learn from them.
• Integrity and Accountability: Act with transparency and honesty in all engagements, ensuring trust with clients and the team.

If you’re curious, collaborative, and ready to make your mark in digital media, we want to hear from you!

#LI-FD1

Additional Information

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.