Global Associate Director

Company Description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a

Return on Imagination and more integrated experiences that inspire Growth. Top-line growth

for our clients’ businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building

relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward–thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

We are hiring a Global Associate Director (Fixed Term Contract - maternity cover) to join the Zenith Global team on the Swarovski account. This is a brilliant opportunity to play a central role in a high-profile global client partnership, connecting strategy, media, data, technology and specialist expertise across markets. You’ll help shape work that delivers meaningful business outcomes, strengthens collaboration and keeps brilliant client service at the heart of everything we do. If you enjoy building trusted relationships, creating clarity across complex workstreams and supporting teams to do their best work, this role offers real scope to make an impact.

Responsibilities

• Lead the day-to-day delivery of media services for Swarovski’s global stakeholders, ensuring work is well coordinated, considered and commercially effective.
• Build strong relationships with senior clients and agency partners, acting as a strategic advisor across global, regional and specialist teams.
• Translate business priorities into integrated communications plans, practical next steps and clear project direction.
• Coordinate internal and client-facing meetings, bringing together updates, actions and decisions so projects continue to move forward smoothly.
• Champion operational excellence across governance, project plans, reporting, risk management and resource coordination.
• Work closely with specialist teams across the Zenith and Publicis network to develop integrated solutions that drive measurable outcomes.
• Support, coach and develop team members, helping to create an inclusive, collaborative and high-performing team culture.

Qualifications

• Experience leading client relationships and advising senior stakeholders with clarity, care and sound judgement.
• The ability to turn complex business needs into clear media, communications or campaign recommendations.
• Strong commercial understanding across scopes, budgets, resourcing, account performance and growth opportunities.
• Confident project and campaign leadership skills, with the ability to balance priorities and maintain high standards.
• Experience supporting, mentoring or line-managing others, with a thoughtful approach to feedback, development and workload.
• Clear written, verbal and presentation skills, with strong attention to detail and the ability to guide constructive conversations.
• Working knowledge of Excel and PowerPoint, with the confidence to use them to support planning, reporting and decision-making.

Additional Information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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