Junior Business Analyst (Salesforce/Veeva)

Company Description

Powered locally and aligned globally, Publicis Production EMEA Hub forms the regional backbone of Publicis Production. With over 1.200 talented professionals based in the Czech Republic, Bulgaria, Hungary, Poland, the UK, and Mauritius, we enable smarter, faster, and more connected content delivery for global brands. Our integrated capabilities include post and primary production, versioning, commerce, web development, CRM, and language services. As part of the global Publicis Production network, our mission is to transform production into a true growth driver. By combining tech, data, automation, and AI, we deliver intelligent content at scale. We are proud to power Publicis Groupe's ambition to build the world's best global integrated production offering.

Responsibilities

• Acts as a Salesforce Consultant to both our internal engineering teams and works with our Pharma client when engaging with Publicis.
• Supports and proactively comes up with initiatives that touch the commercial Veeva domain; helps hub teams to efficiently deliver on services while maintaining a high quality output.
• Regional owner of the team's Salesforce development environment: proactively maintains, configures and cleans up the environment in order to ensure that day-to-day work is running without disruptions.
• Analyzes and verifies business requirements for release configuration, including assessment of organizational impact and coordination with clients on specific settings.
• Documents detailed business processes to improve team onboarding and prevent recurring errors.

Qualifications

• Strong verbal and written communication skills, including negotiation and team collaboration.
• 1+ years of work experience as either a consultant or Business Analyst in the Veeva or general Salesforce space.
• Solid understanding of either commercial Pharma processes or enterprise Sales technology.
• Familiarity with the Software Development Life Cycle (SDLC), covering requirements analysis, design, coding, testing, debugging, implementation, and support.

• Experience with at least one of the following platforms: Veeva CRM/ Veeva Vault /Salesforce.com

• Understanding of Salesforce Data Models.

• Ability to read, write and manipulate enterprise databases using SQL.

• Expertise in use case modeling and building functional documentation.

Additional Information

We offer the following:• Opportunity to develop in a stable company with an established position in the market.• Extensive range of online training courses in cooperation with reputable market partners.• Opportunity to participate in international and local development projects and programmes.• International working environment.• Attractive package of non-wage benefits (medical care, the Nais benefit platform, life insurance program, recreation allowance, access to a platform for learning foreign languages, access to the Marcel international training platform, etc.).• High working flexibility (we work in a hybrid model, with predominance of home office).• Work Your World – opportunity to work from any place in the world for 6 weeks a year and access to the Home Swap Home internal platform.• Friendly and casual working atmosphere in a close-knit team filled with positive energy.

At Publicis Groupe, we value diversity and invite all candidates to apply, regardless of age, gender, sexual orientation, religion or lack thereof, origin or disability.

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