Overview
Location: Jordan
Role Overview
As the Technical Product Owner within the PMO, you will lead delivery of Digital Experience Platforms (DXP) initiatives, including websites, portals, and customer-facing digital channels—often underpinned by CMS/DXP ecosystems and integrated MarTech capabilities. You will work closely with Business Analysts, UX/UI teams, Scrum Masters, and engineering teams to translate business needs into build-ready requirements, drive backlog priorities, and ensure high-quality digital experiences are delivered predictably.
A strong plus: experience delivering digital programs for Destination / mixed-use destination entities (tourism, culture & heritage, events, retail, hospitality, real estate), often involving complex stakeholder ecosystems and high-visibility public platforms.
Responsibilities
Key Responsibilities
Product Vision & Roadmap
- Define and communicate a clear product vision for DXP and digital experience products.
- Develop and maintain product roadmaps aligned with business goals, customer journeys, and delivery milestones.
Backlog Ownership & Prioritization
- Translate business requirements into epics, features, and user stories in collaboration with Business Analysts.
- Own backlog prioritization based on value, dependencies, risk, and delivery feasibility.
- Ensure backlog readiness with clear acceptance criteria and dependencies resolved.
Digital Experience Delivery (DXP / Websites / Portals)
- Lead delivery of DXP-driven websites, portals, and digital platforms, ensuring functional, content, and experience requirements are clearly defined.
- Collaborate with UX/UI and content stakeholders to ensure usability, accessibility, and engagement goals are met.
- Drive alignment between platform capabilities (templates/components, personalization, search) and business experience requirements.
Agile Execution
- Partner with the Scrum Master to plan sprints, define sprint goals, and support predictable delivery.
- Actively participate in sprint ceremonies, refinements, reviews, and retrospectives.
Technical & Stakeholder Alignment
- Serve as the primary bridge between business stakeholders, PMO, and technical delivery teams.
- Manage cross-team dependencies (UX, content, development, QA, DevOps, integrations).
- Communicate scope, priorities, trade-offs, and progress clearly and proactively.
Quality, UAT & Release
- Define and validate acceptance criteria; ensure solutions meet functional and non-functional expectations.
- Support UAT planning, execution, defect triage, and release sign-off.
- Contribute to release readiness, documentation, and go-live activities.
Continuous Improvement
- Promote continuous improvement in product practices, backlog hygiene, and delivery flow.
- Use stakeholder feedback and performance metrics to guide product enhancements.
Qualifications
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field.
- 3–5 years of experience as a Product Owner or in a similar product role within software/digital delivery environments.
- Strong understanding of the software development lifecycle and Agile/Scrum methodologies.
- Proven ability to translate business needs into epics, features, and user stories.
- Strong stakeholder management and communication skills across business and technical teams.
- Excellent facilitation, analytical, and problem-solving skills.
- Experience using agile delivery tools such as Jira or Azure DevOps.
- Product Owner certifications (CSPO / CSM) are desirable.
- Bilingual Arabic/English preferred; Middle East experience is a plus.
Additional Information
R-3705 P-4210
