Senior Account Supervisor

Company Description

Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record.  Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more.

Overview

Publicis Health Canada is seeking a Senior Account Supervisor with a passion for and experience in pharmaceutical and healthcare advertising to support a large, leading global pharmaceutical client. This role offers a unique opportunity to work on US-focused business while being based in Canada and embedded within an integrated, cross-border agency team.

The Senior Account Supervisor will manage and support day-to-day account operations, creative asset management, and execution with oversight from a senior account lead, while building strong relationships with internal partners and client stakeholders. Day-to-day work will be closely integrated with US-based partner teams, providing valuable exposure to the US healthcare landscape.

Responsibilities

• Partner strategically and creatively with internal teams including Creative, Planning, and Production

• Lead secondary elements of campaign deliverables independently with selective oversight from senior account leadership

• Serve as a brand and product knowledge champion, ensuring strong understanding of product features, benefits, and competitive positioning

• Champion agency understanding of the competitive landscape, including competitive reviews, program assessments, and marketplace trends

• Collaborate closely with Creative teams to ensure adherence to strategy, brand standards, and client feedback

• Lead weekly status meetings, both internally and with client stakeholders

• Develop and deliver tactical briefs, timelines, and post-campaign reports

• Partner with production and integration teams to support creative execution across channels

• Guide and oversee assigned project budgets and timelines

• Provide input, consultation, and collaboration with cross-agency and client partners

Qualifications

• 5+ years of agency account management experience, ideally within pharmaceutical or healthcare advertising

• Strong understanding of pharmaceutical marketing within the US healthcare environment, including FDA regulations and processes

• Experience supporting US-focused business strongly preferred

• Proven experience working across DTC and HCP initiatives

• Ability to manage processes and teams with selective involvement from senior account leadership

• Strong ability to collaborate closely with Project Management partners, contributing to timelines, workflows, and delivery while ensuring assigned tasks and account responsibilities are completed accurately and on time.

• Excellent written and verbal communication skills

• Collaborative, team-oriented mindset with the ability to flex between lead and support roles

• Creative, solutions-oriented thinker who performs well under pressure

• Solid understanding of multi-channel execution, including digital, social, and video

Additional Information

Transparency matters to us. The salary range for this position is $90,000-$110,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.  If you require a specific accommodation please contact Human Resources.