Account Management & Business Development
- Develop and grow business across assigned markets in Southeast Asia.
- Build strong relationships with existing customers while actively identifying and developing new business opportunities.
- Manage the full sales cycle, from prospecting and understanding customer requirements through proposal development, negotiation and closing.
- Deliver revenue, margin and account growth objectives.
- Develop relationships with industrial end users, OEMs, EPCs, system integrators, distributors and other channel partners.
- Work closely with Ecolab/Nalco teams and existing distribution channels to develop new opportunities. This reflects the regional operating model discussed for the position.
Technical & Solution Selling
- Understand customers' processes, operating challenges and water-treatment requirements and recommend appropriate solutions.
- Conduct technical presentations, product demonstrations and customer discussions together with technical and field teams.
- Analyze customer system specs (flow rates, feed water quality, target contaminants, operating capacity) to recommend optimal ion exchange resin grades (cation, anion, mixed bed, chelating, specialty resins).
- Coordinate resin performance monitoring, resin sampling, and analytical testing with laboratory teams to resolve customer operational issues.
- Support product trials, performance monitoring and troubleshooting as required.
- Provide product and application guidance to customers and partners.
Market Development & Operations
- Build market knowledge across key industrial segments, with particular focus on petrochemical, refinery and power-generation customers.
- Monitor market trends, competitive activity and emerging customer opportunities.
- Maintain an accurate sales pipeline and forecast through CRM.
- Work closely with supply chain, customer service and logistics teams to support order fulfilment.
- Represent the business at industry events, conferences and customer engagements.
Requirements
- Bachelor’s Degree or equivalent qualification in engineering, chemistry, environmental science or another relevant technical discipline.
- 5+ years of experience in technical sales, business development or account management within resin sales, industrial water treatment, water-treatment equipment, specialty chemicals, process technologies or related industrial solutions.
- Demonstrated experience developing new business and managing complex B2B customer relationships.
- Experience selling to industries such as petrochemical, refinery, power generation, chemicals, microelectronics or other industrial/process sectors.
- Good understanding of industrial water-treatment technologies.
- Experience with ion exchange resins, RO, EDI, filtration, membranes, UV or related solutions would be advantageous.
- Experience working with OEMs, EPCs, system integrators, distributors and/or industrial end users is preferred.
- Existing relationships within relevant industrial markets would be an advantage.
- Comfortable working independently across multiple markets and developing new customer relationships.
- Willingness to travel within assigned territory.
