Key Responsibilities
Sales Support & Coordination
- Support outside sales representatives with account setup, opportunity tracking, and market intelligence/competitive data
- Follow up on internal and external leads for sales development
- Assist in developing pricing strategies and managing contract pricing structures in collaboration with M3 customer master/Nolwood 02 pricing
- Collaborate with sales leadership on territory planning, lead generation and growth initiatives
- Prepare materials for sales meetings, customer presentations, and business reviews
- Work with vendors to provide samples and product literature to the sales team
Pricing, Quoting & Margin Management
- Develop and manage pricing models aligned with company margin goals utilizing Nolwood 02-Pricing for mass quote updates
- Support bid preparation and large account pricing strategies for municipalities
Business Analytics & Reporting
- Generate and analyze sales reports, forecasts, and KPIs as needed by sales and branch management
- Track sales performance versus targets and identify trends or gaps
- Maintain dashboards and reporting tools to support decision-making
Technical & Product Support
- Provide internal support on chemical products, applications, and specifications by corresponding with the Nolwood TechServ team
- Assist sales team with product selection guidance and technical documentation by corresponding with the Nolwood Tech Serv team
- Support compliance efforts related to product data, regulatory requirements, and safety information in correlation with the Nolwood EHS/compliance team (ie…bleach/sodium hypochlorite surveys, DEA, COI requirements)
Administrative & CRM Management
- Maintain accurate sales data, pricing structures, and account information in CRM/ERP systems in correlation with Nolwood 02-pricing and sales management
- Support pipeline tracking, opportunity management, and sales forecasting tools
- Assist with documentation for contracts, agreements, and supplier programs, TDS/SDS, COA’s etc
Qualifications
Education & Experience
- Bachelor’s degree preferred (Business, Chemistry, or related field); equivalent experience considered
- 2–5 years of experience in sales support, analytics, pricing, or commercial operations, preferably in chemical or industrial distribution
- Experience working with ERP/CRM systems (e.g., Infor, SAP, NetSuite, Salesforce)
Skills & Competencies
- Strong analytical and problem-solving skills
- Advanced Excel skills and experience with data analysis tools
- Excellent communication and collaboration abilities
- High attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Basic understanding of chemical products and market dynamics (preferred)
Work Environment
- Office-based in the Nolwood Weirton facility, highly collaborative role
- Frequent interaction with internal teams including sales, procurement, and leadership
- Exposure to market analytics, pricing strategy, and supplier coordination
Key Performance Indicators (KPIs)
- Pricing accuracy and margin performance
- Sales forecast accuracy
- Reporting timeliness and data integrity
- Contribution to sales growth initiatives
- Effectiveness of pricing strategies and market insights
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