Site Enrollment and Engagement Lead

Job Overview
CTEs collaborate with research staff and other stakeholders to drive trial recruitment and to support study specific training needs. The CTE acts as a strategic partner to both external and internal stakeholders to optimise the site experience and performance. Leads the relationship management and communication of medical and scientific information with health-care providers, patients, care givers.

Essential Functions
• Works with research sites to develop study-specific action plans to accelerate patient recruitment or support study-specific procedure training
• Provides education to health care professionals and their staff, reinforces study protocols as related to a clinical trial
• Some roles require direct interaction with patients to offer education on trial, disease, and/or device/medication
• May partner with referral networks to identify potential subjects for a trial
• Maintains and analyzes customer records to customize strategies to maximize patient pre-screening, screening, enrollment in trial
• Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
• Successfully manages objections raised
• Maintains organization equipment safely and in a good state of repair
• Maintains up-to-date technical knowledge of specialty and disease areas

Qualifications
• Bachelor's Degree BA/BS in Health Sciences or related field or equivalent academic professional qualifications.   Req
• Other Registered Nurse or other Healthcare Professional Req
• Typically requires 1 - 2 years of prior relevant experience. Req
• Clinical competence in relevant therapeutic area
• Excellent interpersonal and communication skills
• Ability to excecute tasks with minimal oversight
• Ability to coordinate and complete activities across multiple functions
• Ability to quickly gain an understanding of a situation and to have a solutions based approach to resolving problems
• Can-do-attitude
• Strong customer service approach
• Collaborative mentality
• High flexibility to travel, Team player for the good of the team
• Upholding values of IQVIA and the CTE group, empathy and awareness of cultural differences

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.