Working within the operations team of our consumer goods audit business, the intern will be responsible for the continuous improvement of our processes aiming at operational excellence. The audit department has been growing at double digits for the past few years, and needs smart minds to bring clarity and rigor to our way of working.
Your support will be mainly divided into 3 parts:
1. Continuous Improvement projects (business analyst, project management and implementation) – 50%
• Perform business analysis and internal audits to ensure that our SOPs are well applied by the audit department team members, and that the client’s requirements are well integrated and followed.
• Maintain a list of priority projects to be handled first, along with Audit team management
• Autonomously define, implement and manage these selected high value LEAN projects.
• Lead the change across all the audit teams to ensure success and long-lasting implementation.
2. Operations Management support (operations manager right-hand person) – 40%
• Perform selected high-value routines in place of operations management team.
• Investigate and resolve client claims related to audit team’s performance (auditors’ performance, audit reports, coordination performance, etc…).
• Partner and collaborate with the different audit departments to ensure that all issues reported by the auditors or by the clients are addressed and that effective solutions are implemented at all levels.
3. On-site operations support (becoming a certified auditor and performing audits) – 10%
• Provide on-site support for selected audits: becoming trained and performing selected audits in the factories. This is especially useful for countries you can access visa-free in Asia.
• Lead selected client meetings to explain the audit process to selected clients. These meetings will be conducted both online (most of the time, ahead of clients’ first audits) and onsite (when appropriate).
The talent recruited will become the right-hand person of and report directly to the Global Audit Operations Manager.
YOUR PROFILE
• Student in the field of Engineering, Quality Management, Supply Chain.
• Good level of English required, a second language is a plus.
• Focused on efficiency improvement and with knowledge in LEAN methods.
• Humble, enthusiastic and rigorous, willing to travel and with a strong taste for fieldwork.
• Excellent interpersonal communication skills and project management experience
What you will gain from this internship program?
Other informations
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Because our differences make the difference, at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
QIMA recognizes and recruits all of its talents.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
At QIMA, we are on a mission to help our clients make products consumers can trust. We have developed compliance solutions for testing, inspection and certification (TIC) that enable supply chain agility, sustainability and product innovation. Our services are used by 30,000 businesses globally in the consumer products, agri-food and life sciences industries. Backed by more than 6,000 dedicated Qimates worldwide, we bring local expertise and tailored support to every client. What truly sets us apart is our unique culture of relentless care for our clients, and a commitment to offering intuitive solutions that blend deep tech and human intelligence; this is how QIMA continues to disrupt the Testing, Inspection and Certification industry. We’re entering our next chapter of growth and we’re looking for a designer who’s passionate about harnessing AI tools, streamlining creative workflows, and producing visually impactful work at speed. Are you ready to hop on this exciting ride with us and help us achieve our mission?