Field Service Technician

Job Summary: The Field Service Technician installs, tests, troubleshoots, and maintains Qnergy systems. These include Instrument Air products and remote power generation equipment. The technician provides on-site and remote technical support. This role also supports system assembly, testing, documentation, and customer training. The technician communicates field issues and helps cross-functional teams develop solutions.

Responsibilities:

• Create a positive customer experience at customer sites throughout Texas.
• Install, test, troubleshoot, and maintain Qnergy’s Instrument Air products and remote power generation.
• Provide remote field support and perform system and component testing.
• Write product and process documentation, and lead training sessions.
• Communicate manufacturing and engineering issues discovered in the field.
• Work with a cross-functional team to find solutions.