JOB SUMMARY: A person in this position provides service and support to assigned customers as well as working with the sales group on new or redesigned projects. This person is responsible for all aspects of the customer project from conception to the final delivery, installation and follow-up.
SPECIFIC DUTIES:
- Able to effectively communicate both written and verbally with customers, sales engineering, manufacturing, purchasing, shipping and installation to assure the time lines are met each step of the way.
- Have the ability to effectively organize and prioritize orders to ensure timely completion and execution of all required paperwork for each area that will have responsibilities for manufacturing and delivery of the project. Will develop a project work plan and assure that it is being met.
- Must be able to read and interpret blueprints and work with the estimator to make sure that all cost estimates are accurate and meeting the customers’ expectations before the project begins.
- Manage the project to assure that the construction activities required are being met and be the link between the Sr. Project Manager raising any concerns and suggestions that are needed to provide the customer on time delivery and quality.
- Assist the Director / Sr. Project Manager and other departments as needed to assure that there is a timely and accurate project launch.
SKILLS:
- Strong customer relations skills working with both internal and external customers.
- Ability to read and interpret drawings and blue printes
- Strong computer skills with Microsoft Suites. CAD experience would be beneficial
PERFORMANCE EXPECTATIONS:
- Must have a positive pro-company attitude.
- Must have strong communication and written skills. This includes follow-up on project status.
- Mistakes are costly so information provided to the project manager or member of management must be accurate.
- Will have strong analytical and reasoning skills along with the ability to work on multiple projects at one time.
- Will be required to manage multiple projects at one time successfully.
- Ability to work in a team environment.
- Efficient and productive resulting in a high volume of work.
- World Class standard of Excellence in all that you do.
- Must pass drug test.
