Customer Service Representative, Columbia City, IN

About Us

Are you passionate about creating sustainable and innovative infrastructure solutions? Do you want to be part of a dynamic team that's shaping the future of our communities? At InfraSource, we’re looking for forward-thinking problem solvers ready to make a real impact. Join us to collaborate with industry leaders, leverage cutting-edge technology, and drive projects that matter. Let’s build a brighter, more connected world together.

About this Role

At IFS InfraSource, we believe in developing and retaining the best people in the industry and providing the best value services to our customers in the natural gas and electric industries.  We take pride in developing the infrastructure of our country by connecting people and resources.  As an industry leader over the last 65 years, we have built our reputation as a premier provider of services with a solid track record of performance, integrity and – above all – a commitment to safety, quality, and our people.

What You'll Do

Cold call homeowners to schedule their gas meter replacement.  The position is located in the office.  Expectation is roughly 20 scheduled Jobs per day which could mean anywhere from 80- 140 outbound calls made daily.  Documentation of each call is required.  The expectation is to work within the team to support other initiatives as needed.  Script and training will be provided.  $25/hr.  High energy preferred.

What You'll Bring

• Able to speak English Clearly on the phone.
• Ability to enter data into spreadsheets
• Ability to communicate clearly with office staff
• Punctuality and attendance is key
• Hours are 8-4
• Ability to work overtime if needed.
• Ability to work independently
• Self-Motivated
• Strong work ethic
• Basic computer skills
• Light physical
• Great time management skills
• Strong organizational skills
• Ability to work alone but also strong people skills

What You'll Get

• Paid on-the-job technical and professional training
• Defined career path for future growth
• Competitive wages and industry-leading benefits including Retirement Plan

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.