Billing Representative II - West Hills, CA, Monday to Friday, 8:00 AM to 5:00 PM Pacific
As a Billing Representative supporting the Remittance Application process, you will utilize various methods to reconcile Accounts Receivable for the purpose of collecting and/or posting revenue for the organization. You will work to reconcile and problem solve issues related to patient, client and/or third party insurance bills.
You will leverage your skills and have the ability to:
Demonstrate basic math skills using computer keyboard and calculators
Multi-task and work independently and as part of a team.
Demonstrate excellent communication, organization and problem solving
Adapt to change in a fast-paced environment
Join a cross functional focused team with many opportunities for cross-training and skill/career development
Pay range: $18-24 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
In an environment where the patient is at the center of everything that we do the individuals in this position typically works with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills.
Analyzes and applies third party, client and patient payments and denials to accounts both manually and electronically
Complies with departmental Business Rules and Standard Operating Procedures.
Interprets explanation of benefits for appropriate follow up action.
Completes and tracks refunds/adjustments to customer’s accounts, while providing necessary back-up information.
Refund reporting generated from Billing Web IT
Refund request review through Imaging Work Flow
Contacts/coordinates with IT or third party carriers on file issues.
Releases electronic files and resolves error reports. .
Resolves and researches misdirected cash issues.
Conducts data entry and remittance posting and reconciliation activities.
Meets the performance goals established for the position in the areas of: efficiency, accuracy, quality, patient and client satisfaction and attendance.
Required Qualifications:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Preferred Qualifications:
Previous work experience in a fast-paced environment requiring strong multi-tasking skills
Some College level classes/coursework
Previous work experience in a customer service environment within the Healthcare / Insurance billing industry
Medical terminology acumen and experience.
Preferred Skills:
Ability to triage and handle escalated situations.
Ability to work in a fast-paced environment.
Ability to adapt to changes.
Ability to develop and maintain client relationships.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.