Manager, Continuous Improvement

• Workplace: On-site 3 days/week
• Regular or Temporary: Regular
• Weekly Working Hours: 40.00
• AIP Target %: 10

• This role is responsible for delivering results on assigned Lean Business Transformation priorities within a specific regional area by employing standard Lean methodologies.

• Improve productivity and costs across operational business processes and sub-processes and drive increase in revenue.

• Support and collaborate closely with frontline team members across Patient Services, Laboratories, Logistics, and other key functions.

Work Schedule: Hybrid (3 days onsite, 2 days work from home)

Responsibilities

• Lead low complexity Lean initiatives through all stages of problem solving, implementation, and sustainment. Maintain clear initiative documentation.

• Independently deliver results for delegated problem-solving and operational excellence activities within larger lean initiatives, such as value stream process mapping, time studies, root cause analysis, data collection and analysis, standard work documentation, Kaizen pre-work, DMS Visual Boards and more. 

• Apply standard Lean Six Sigma methodologies and Toolkit across all assigned work activities.

• Be a subject matter expert in specific functional areas and segments of end-to-end value streams.

• Ensure compliance with regulatory requirements as well as internal standards for safety, quality, and environmental sustainability. 

Qualifications

Required Work Experience: 

• 5+ years of cross-functional roles including leadership experience directly applying Lean methodologies.

• Proven knowledge & experience applying Lean methodologies in production/manufacturing or transactional office environments 

Preferred Work Experience: 

• Lean expertise working in a mature Lean org: Toyota Production System, Danaher Business System, Shingijutsu Kaizen.

• Experience working in a healthcare organization.

Physical and Mental Requirements: 

• Ability to interact with office and frontline employees at local sites.

• Ability to effectively perform work across multiple initiatives at the same time.

Skills: 

• Ability to diagnose current business processes, then articulate an ideal target condition, using Lean coaching methods. 

• Prior successful experience applying standard Lean tools.

• Prioritize and self-manage assigned work across initiatives.

• Exceptional communication skills.

Required Education: Bachelor Degree or equivalent relevant experience.

Preferred Education: Industrial/Manufacturing Engineering Degree

Preferred Technical Training or Professional Licensing: Lean Six-Sigma certification, Shingijutsu Kaizen or equivalent from Toyota, Danaher, GE, AutoCad experience

Competencies: Ability to solve business problems with minimal direction, prior laboratory or manufacturing experience, professional presentation skills, basic data analysis