Sales AI Transformation Lead F/H

Questel, a global leader in intellectual-property software and services is accelerating its AI transformation. 

The transformation you'll join:

The ambition is for AI to become a natural part of how every team at Questel works, and a real driver of value across the business.

To make that happen, the governance is structured around a few clear levers:

• a small central AI team gives the direction, sets the standards and provides the shared tools;

• a regular AI review prioritises and funds the projects with the highest business value across the group;

• the business and delivery teams keep ownership: AI is built, scaled and adopted inside the teams, close to where the value is, rather than in a silo.

The AI Field Officers are the field arm of this transformation: the people who connect Questel's AI ambition to what actually happens in the business, and turn day-to-day needs into real, adopted AI value.

Your first long-term project will be to review and AI-transform the Sales and Go-to-Market function. A deep understanding of sales organisations, processes and tools is key to identifying the highest-value automation opportunities.

You are the bridge between the business and the group's AI setup, working two ways:

• Make needs emerge and turn them into projects: go to the field, surface high-value AI opportunities, formalise them, build the business case, and present it to the central AI review for prioritisation and funding.
• Deliver on the ground: build light prototypes, enable teams and drive adoption of the tools that get deployed.

Key responsibilities

• Detect needs: go to the field with the business and support functions to understand daily frictions and AI opportunities.

• Frame & business-case: formalise the need, estimate its business value, and present the business case to the central AI review for prioritisation and funding.

• Measure value / ROI: value estimated upfront and measured after deployment; this is the most structuring part of the role.

• Rapid prototyping and light in production tools: build light, user-friendly AI agents

• Change management: support implementation: adoption, appropriation, and impact measurement.

• Continuous enablement: upskill teams on AI tools, hands-on and anchored in their daily work.

• Tooling watch & catalogue: maintain an up-to-date catalogue of AI tools, pre-approved by IT security, and proactively offer it to the business.
• Knowledge capture: feed a shared library of prompts and reusable patterns across the group.

Profile we're looking for

A hybrid profile: technically credible on AI and able to build quick prototypes and with a consulting and change-management posture.

• 5+ years of experience, with a blend of AI / consulting / change management.

• Solid grasp of AI technologies (LLMs, AI agents) and the ability to build prototypes. You don't need to be a data scientist or a developer: what matters is being a confident, hands-on AI practitioner who can talk to both business leaders and technical teams.
• Strong interpersonal skills and a consultative posture to navigate a decentralised organisation and earn teams' trust.
• Ability to translate a business need into a scoped, quantified use case
• Fluent English required (international environment).
• Experience in Sales Operations and/or sales environments, with a strong understanding of organisations, processes and tools.

Join Questel, a growing international group, and live a great human adventure! 🤝

Location: Sophia-Antipolis or Paris (hybrid)

Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.

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