SUMMARY: Provides exceptional patient care by delivering, setting-up and providing instruction on the proper use and care of equipment in a compassionate and respectful manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Delivers and picks up equipment from homecare patients. Sets up equipment and instructs patients on the proper care and use of the equipment. Assists patients in solving problems regarding equipment use.
- Deliver and/or pick up, on average, 3-4 medical and/or standard beds per day with the potential for more than average on any given day.
- Loads and unloads equipment onto delivery vehicle. Verifies all equipment and additional stock is loaded before leaving for deliveries.
- Complete vehicle inspection and ensure vehicle meets policy guidelines.
- Makes contact with patient with estimated time of delivery.
- Review daily orders/deliveries and communicates with dispatch regarding necessary changes. Unless directed by dispatch, follows numerical delivery route. Dispatch must be notified of any route changes immediately.
- Completes, maintains and signs the drivers log on a daily basis.
- Logs in and updates driver management system as day progresses.
- Responds to emergency calls and new patient orders to deliver equipment as needed during regular business hours and during on-call rotation as defined by respective leadership.
- Complete and turn in all paperwork at the end of each workday.
- Notify manager if you suspect physical abuse, an unsafe home environment or unsanitary conditions while making a delivery.
- Follows the Medial Equipment Technician Work Instructions (DTWI001).
- Completes warehouse duties during slow periods.
- Cleans equipment as needed.
- Regular onsite attendance and punctuality.
- Responsible for delivery in all of Hart’s delivery area, not just home location.
- Wears Personal Protective Equipment (PPE) as required.
- Maintain an active chauffer’s license at all times.
- Other duties as requested by management.
