SUMMARY:
Provides exceptional patient care by delivering, setting-up and providing instruction on the proper use and care of equipment in a compassionate and respectful manner.
ESSENTIAL DUTIES
- AND RESPONSIBILITIES include the following: Delivers and picks up equipment from homecare patients.
- Sets up equipment and instructs patients on the proper care and use of the equipment.
- Assists patients in solving problems regarding equipment use.
- Deliver and/or pick up, on average, 3-4 medical and/or standard beds per day with the potential for more than average on any given day.
- Loads and unloads equipment onto delivery vehicle.
- Verifies all equipment and additional stock is loaded before leaving for deliveries.
- Complete vehicle inspection and ensure vehicle meets policy guidelines.
- Makes contact with patient with estimated time of delivery.
- Review daily orders/deliveries and communicates with dispatch regarding necessary changes.
- Unless directed by dispatch, follows numerical delivery route.
- Dispatch must be notified of any route changes immediately.
- Completes, maintains and signs the drivers log on a daily basis.
- Logs in and updates driver management system as day progresses.
- Responds to emergency calls and new patient orders to deliver equipment as needed during regular business hours and during on-call rotation as defined by respective leadership.
- Complete and turn in all paperwork at the end of each workday.
- Notify manager if you suspect physical abuse, an unsafe home environment or unsanitary conditions while making a delivery.
- Follows the Medial Equipment Technician Work Instructions (DTWI001).
- Completes warehouse duties during slow periods.
- Cleans equipment as needed.
- Regular onsite attendance and punctuality.
- Responsible for delivery in all of Hart’s delivery area, not just home location.
- Wears Personal Protective Equipment (PPE) as required.
- Maintain an active chauffer’s license at all times.
- Other duties as requested by management.