Solutions Engineer

Role - Solutions Engineer

Location - Chennai, India Work Model - Work in Office

Shift/ Timings - 2pm to 10pm

About Quvia:

Quvia is building the digital fabric between edge and cloud. Our platform uses AI and machine learning to orchestrate connectivity across satellite, terrestrial, and hybrid networks so customers can move and manage data in the world's most network constrained environments.

We partner with global leaders in aviation, maritime, energy and other industries where connectivity is variable and complex, and digital services depend on reliable data movement. As companies deploy AI, automation and data-driven systems at the edge, Quvia provides the platform needed to unlock the full potential of their data and build value above the network.

Quvia is a fast growing, Series A company backed by Colombia Capital ($5B+ in fund commitments. It is headquartered in the greater Miami area with offices in the UK and India.

Learn more at
www.quvia.ai and
www.linkedin.com/company/quvia.

Why Quvia?

• Founded in 2019, we are a fast-growing, Series A tech startup passionate about making connectivity experiences better for everyone.
• Our industry-first solutions are already addressing major challenges for companies in the travel and transportation industries–and we’re just getting started.
• As an early-stage company’s new hires will have the opportunity to make a significant impact on our growth trajectory.
• We are headquartered in the greater Miami region, with remote teams spanning the U.S., Europe and India.
• Quvia is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.

About the Role

Quvia is seeking a Solutions Engineer. The Solutions Engineer will interface with customers and identify their needs. A Solutions Engineer will work with various Quvia departments, from sales, service delivery, network engineers to support and operations, ensuring a plan is in motion to improve the customer’s experience. The position requires high-level thinking to architect solutions across a variety of hardware, along with low-level programming skills and a passion for focusing and committing.

Working on this technology, you will have the opportunity to have a major impact on the implementation and quality of Quvia's next generation products. Our environment cultivates innovation and rapid product iteration within a creative solution space. We need a dedicated, organized, and efficient professional who thrives on being integral to a fast-paced startup environment. We need your skills as an excellent communicator who can set appropriate expectations, keep everyone apprised of progress and action items, manage project plans, balance workloads, and ensure we meet our commitments. You also excel at dealing with the complexities associated with large enterprise customers.

What You'll Do

• Collaborate with sales, pre-sales and product teams to understand customer requirements and design tailored satellite communication solutions.
• Conduct site surveys and feasibility studies to determine the best solutions for new customers
• Oversee the installation, configuration, and testing of Quvia systems across multiple verticals.
• Develop and maintain comprehensive documentation for all solutions and services provided.
• Act as a technical advisor to customers, offering guidance on best practices and optimal usage of satellite communication systems.
• Conduct training sessions and workshops for customers and internal teams on the operation and maintenance of satellite systems.
• Stay updated on the latest advancements in Quvia systems.
• Coordinate with cross-functional teams, including sales, product management, and service delivery, to ensure successful project execution.

Solutions Engineering / Pre-Sales

• POC design and execution
• Installation, configuration, and testing with customer
• Technical documentation
• Troubleshooting complex, multi-layer environments

What You'll Need Technical Skills:

• Strong Networking Skills (TCP/IP, routing, switching, network services, VPN)
• Telecommunications (satellite or wireless knowledge)
• SD-WAN platforms (Cisco Meraki/Viptela, Fortinet, Palo Alto, Juniper)
• Exposure to Virtual infrastructure
• Familiarity with basic automation and Linux.

Soft Skills

• Strong communication (translating technical to non-technical)
• Customer-facing relationship management
• Cross-functional team coordination
• Project management (juggling multiple workstreams)
• Comfortable in fast-paced, startup environments
  

What We’ll Offer 

• Collaborative and innovative work environment
• Aviation, Maritime domain exposure, and business knowledge
• Connectivity and Mobile networking  and business knowledge
• Opportunity to work in cross-functional teams.
• Enterprise Product end-to-end experience with direct customer feedback.
• Performance-based bonus.
• Opportunity to work across teams and organisations.

Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.

Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company.